Are you passionate about empowering clients to achieve their Financial goals? We’re seeking a dynamic Business Development Officer to deliver personalized, value-driven solutions that make a real difference. This role is responsible for driving growth of the bank’s product portfolio by identifying market opportunities, acquiring new business, supporting product innovation, and strengthening customer value propositions. The role ensures successful product performance through sales initiatives, customer engagement, market research, and collaboration with internal teams to meet strategic business objectives.

Responsibilities or duties

• Ensure all customer acquisition and sales activities comply with regulatory and internal risk guidelines.
• Maintain accurate records in dashboards and other required banking systems
• Develop and execute business development strategies to increase uptake of the bank’s products (retail, SME, corporate, digital, etc.).
• Identify, acquire, and onboard new customers across targeted market segments.
• Build and maintain strong relationships with key clients, partners, and prospects.
• Drive revenue growth through proactive selling and cross‑selling of bank products.
• Achieve assigned sales targets, KPIs, and portfolio growth objectives
• Conduct ongoing market research to identify customer needs, trends, competitor activities, and product performance gaps.
• Provide insights to the Products Team to support product innovation, design, and enhancements.
• Track and report on market dynamics and propose actionable recommendations
• Ensure high-quality customer onboarding and product experience.
• Identify and develop strategic partnerships (merchants, agents, fintechs, corporates) to enhance product reach.
• Support digital channel growth such as mobile banking, agency banking, and online platforms.

Qualifications or requirements 

Technical Skills & Competence:

• Strong understanding of banking products and financial services.
• Market research and data analysis skills.
• Sales planning and pipeline management.
• Knowledge of digital banking ecosystems.
• Excellent communication and presentation skills.
• Strong negotiation and relationship-building abilities.
• Proactive, results-oriented, and customer‑centric.
• Ability to work independently and in cross-functional teams.
• High integrity and compliance mindset

Qualifications and Requirements:

• Bachelor’s degree in Business Administration, Banking, Finance or related fields
• At least 2 years working experience.
• A full Grade 12 certificate with credits or better in English and Mathematics.

• Ensure all customer acquisition and sales activities comply with regulatory and internal risk guidelines.
• Maintain accurate records in dashboards and other required banking systems
• Develop and execute business development strategies to increase uptake of the bank’s products (retail, SME, corporate, digital, etc.).
• Identify, acquire, and onboard new customers across targeted market segments.
• Build and maintain strong relationships with key clients, partners, and prospects.
• Drive revenue growth through proactive selling and cross‑selling of bank products.
• Achieve assigned sales targets, KPIs, and portfolio growth objectives
• Conduct ongoing market research to identify customer needs, trends, competitor activities, and product performance gaps.
• Provide insights to the Products Team to support product innovation, design, and enhancements.
• Track and report on market dynamics and propose actionable recommendations
• Ensure high-quality customer onboarding and product experience.
• Identify and develop strategic partnerships (merchants, agents, fintechs, corporates) to enhance product reach.
• Support digital channel growth such as mobile banking, agency banking, and online platforms.

• Strong understanding of banking products and financial services.
• Market research and data analysis skills.
• Sales planning and pipeline management.
• Knowledge of digital banking ecosystems.
• Excellent communication and presentation skills.
• Strong negotiation and relationship-building abilities.
• Proactive, results-oriented, and customer‑centric.
• Ability to work independently and in cross-functional teams.
• High integrity and compliance mindset

• Bachelor’s degree in Business Administration, Banking, Finance or related fields
• At least 2 years working experience.
• A full Grade 12 certificate with credits or better in English and Mathematics.