Background

Community-based health systems are central to primary healthcare delivery in Zambia. However, community-level health data collection remains largely paper-based, resulting in delays, data gaps, and limited use of information for timely decision-making. While national health information systems such as DHIS2 and SmartCare are well established at facility level, the absence of a harmonized electronic system at community level continues to constrain effective reporting and integration.

Against this background, Family Development Initiatives (FDI), in partnership with the Ministry of Health, invites qualified and experienced firms to submit proposals for the design, development, and deployment of the Electronic Community Health Information System (eCHIS).

The eCHIS initiative seeks to strengthen community-level health information management by improving data collection, reporting, system integration, and use across community health programmes. The solution is expected to build on existing digital platforms and align with national digital health systems, standards, and governance frameworks.

Scope of the Assignment

The selected firm will be responsible for the end-to-end delivery of the eCHIS solution, including:

• System design and architecture;
• Software development and configuration;
• Integration with national health information systems;
• System testing, quality assurance, and pilot implementation;
• Full deployment and rollout support;
• Preparation of system documentation; and
• Capacity building and knowledge transfer.

Detailed requirements are contained in the approved Business Requirements Document (BRD), available upon request.

Eligibility Requirements

Interested firms must demonstrate:

• Proven experience in developing digital health or large-scale information systems;
• Experience working within the Zambian public health sector;
• Experience in system integration, including DHIS2 or comparable platforms;
• Availability of suitably qualified technical and project management personnel; and
• Registration and physical presence in Zambia.

Submission of Proposals

Firms are invited to submit technical and financial proposals as follows:

• Deadline: 1st February 2026
• Submission Method: Email
• Email Address: procurement@myfdizambia.org

Late submissions will not be considered.

Additional Information

FDI reserves the right to accept or reject any proposal, annul the procurement process, or cancel this call without incurring any liability.

For enquiries or clarification, please contact:

Family Development Initiatives (FDI)

Email: procurement@myfdizambia.org