Background information about the job or company (e.g., role context, company overview)

Twyford International is a joint venture with presence in West Africa and East Africa and is headquartered in China. Currently Twyford is the world’s biggest ceramic company and clean coal gasification system supplier. With 26 years continuous development, devoting on “limitless innovation and pursuit of better forever”, Twyford International has been the leading representative in the ceramic industry in the world.

Position Overview

The Document Control Specialist is responsible for managing, archiving, and distributing company documents and records from all departments, including Sales, Transportation, Procurement, and others. This role requires a high level of confidentiality and responsibility, ensuring that all documents are accurate, complete, traceable, and securely maintained to support departmental operations.

Responsibilities or duties

Document Archiving and Management

• Classify, register, number, and archive documents, contracts, reports, drawings, and other materials from all departments.
• Maintain both electronic and physical document management systems, ensuring version control, traceability, and easy retrieval.

Document Flow and Review

• Ensure documents are circulated between departments according to company processes and access permissions.
• Conduct preliminary review of document completeness and accuracy, coordinating with relevant departments as necessary.

Sensitive Information Management

• Handle documents containing commercial secrets or sensitive information with strict confidentiality.
• Control access to sensitive documents and provide information only according to job responsibilities.

Cross-Department Support

• Assist Sales, Transportation, Procurement, and other departments in accessing required documents efficiently.
• Participate in developing and improving document management processes to enhance cross-department collaboration.

Reporting and Compliance

• Generate periodic document management reports to support management decisions.
• Ensure document handling complies with company policies and applicable regulations.

Qualifications or requirements (e.g., education, skills)

Education: Bachelor’s degree or above, preferably in Document Management, Administrative Management, Secretarial Studies, or related fields.

Skills:

• Proficient in Microsoft Office and document management systems.
• Familiar with document control processes, archiving standards, and version management.
• High confidentiality awareness and strong sense of responsibility for handling sensitive information.
• Excellent communication and cross-department coordination skills.
• Detail-oriented and meticulous, ensuring document accuracy and integrity.

Other Requirements:

• Strict compliance with company information security and confidentiality policies.
• Ability to manage multiple tasks and meet deadlines.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

NB: Kindly send all your applications to:zambia-recruitment@twyfordtile.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or age.”

NOTE: Twyford International Zambia does not charge any fees at any stage of the recruitment process. If you are asked to make a payment, please report the incident immediately to our Human Resource Department.

• Classify, register, number, and archive documents, contracts, reports, drawings, and other materials from all departments.
• Maintain both electronic and physical document management systems, ensuring version control, traceability, and easy retrieval.
• Ensure documents are circulated between departments according to company processes and access permissions.
• Conduct preliminary review of document completeness and accuracy, coordinating with relevant departments as necessary.
• Handle documents containing commercial secrets or sensitive information with strict confidentiality.
• Control access to sensitive documents and provide information only according to job responsibilities.
• Assist Sales, Transportation, Procurement, and other departments in accessing required documents efficiently.
• Participate in developing and improving document management processes to enhance cross-department collaboration.
• Generate periodic document management reports to support management decisions.
• Ensure document handling complies with company policies and applicable regulations.

• Proficient in Microsoft Office and document management systems.
• Familiar with document control processes, archiving standards, and version management.
• High confidentiality awareness and strong sense of responsibility for handling sensitive information.
• Excellent communication and cross-department coordination skills.
• Detail-oriented and meticulous, ensuring document accuracy and integrity.

• Bachelor’s degree or above, preferably in Document Management, Administrative Management, Secretarial Studies, or related fields.
• 1 to 3 years of experience in document or records management; experience handling cross-departmental documentation is a plus.
• Strict compliance with company information security and confidentiality policies.
• Ability to manage multiple tasks and meet deadlines.