Background

Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the CEO’s Division under the Communications at Head Office – Support Functions:

Role Description

Job Purpose: The Impact and Engagement Assistant is responsible for driving the Bank’s visibility, reputation and stakeholder engagement through high quality impact communication, strategic digital content and effective partnership coordination. The role translates programmes, sponsorships, partnerships, sustainability initiatives and organisational culture into compelling narratives that support the Bank’s strategic objectives and strengthen engagement with internal and external stakeholders. The position acts as a key communication bridge between external partners, internal teams and the Communications function to ensure aligned, timely and high quality delivery of impact driven engagement initiatives.

Responsibilities

• Act as the primary liaison between the Bank and key partners, including media houses, community organisations, corporate partners, and government stakeholders.
• Create and promote content showcasing employee experiences, values, partnerships and culture driven programmes and coordinate the Communications Team’s digital content strategy across all platforms.
• Work closely with Communications and Marketing leads to develop high quality impact stories, case studies, human interest narratives and multimedia content for the bank.
• Maintain an organised archive of impact stories, partnership materials, cultural content and communication assets.
• Serve as a communication bridge between the Communications Team and internal departments involved in sponsorships and partnership driven projects and coordinate internal updates to ensure teams are aligned and prepared.
• Translate sponsorships, sustainability initiatives, partnership activities and corporate milestones into compelling communication materials.
• Support onboarding and management of strategic sponsorships and visibility partnerships and ensure periodic reports highlighting progress, outcomes and impact.
• Coordinate logistics for media engagements, sponsorship activities, public relations events and joint announcements.
• Maintain a structured partnership database tracking engagements, contacts, deliverables, timelines and commitments.
• Build and maintain positive, long-term relationships with partners and ensure alignment with brand guidelines and agreed deliverables.
• Support internal debriefs and lessons learned sessions following partnership engagements.
• Collaborate with Human Capital and relevant teams to amplify internal culture building initiative through consistent impactful messaging aligned with organisational values and culture.
• Any other duties as assigned by superiors.

Qualifications & Experience

• Full Grade 12 Certificate with 5 Credits including English & Mathematics.
• Bachelor’s Degree in Communications, Public Relations, Marketing, Business Administration, International Relations or related field.
• 1 – 2 years’ experience in communications, stakeholder management, partnerships coordination, or similar roles.
• Experience working with creative agencies, media, NGOs, corporate partners or public sector stakeholders is an added advantage.

Job Core Competencies

• Strong communication and interpersonal skills.
• Excellent coordination and organisational abilities.
• Ability to build and maintain relationships with diverse stakeholders.
• Strong writing, reporting and presentation skills.
• Detail-oriented with strong follow-up discipline.
• Proficiency in Microsoft Office and relevant communication tools.
• Ability to manage multiple projects simultaneously.
• Professional and adaptable to fast-paced environments.

• Act as the primary liaison between the Bank and key partners, including media houses, community organisations, corporate partners, and government stakeholders.
• Create and promote content showcasing employee experiences, values, partnerships and culture driven programmes and coordinate the Communications Team’s digital content strategy across all platforms.
• Work closely with Communications and Marketing leads to develop high quality impact stories, case studies, human interest narratives and multimedia content for the bank.
• Maintain an organised archive of impact stories, partnership materials, cultural content and communication assets.
• Serve as a communication bridge between the Communications Team and internal departments involved in sponsorships and partnership driven projects and coordinate internal updates to ensure teams are aligned and prepared.
• Translate sponsorships, sustainability initiatives, partnership activities and corporate milestones into compelling communication materials.
• Support onboarding and management of strategic sponsorships and visibility partnerships and ensure periodic reports highlighting progress, outcomes and impact.
• Coordinate logistics for media engagements, sponsorship activities, public relations events and joint announcements.
• Maintain a structured partnership database tracking engagements, contacts, deliverables, timelines and commitments.
• Build and maintain positive, long-term relationships with partners and ensure alignment with brand guidelines and agreed deliverables.
• Support internal debriefs and lessons learned sessions following partnership engagements.
• Collaborate with Human Capital and relevant teams to amplify internal culture building initiative through consistent impactful messaging aligned with organisational values and culture.
• Any other duties as assigned by superiors.

• Strong communication and interpersonal skills.
• Excellent coordination and organisational abilities.
• Ability to build and maintain relationships with diverse stakeholders.
• Strong writing, reporting and presentation skills.
• Detail-oriented with strong follow-up discipline.
• Proficiency in Microsoft Office and relevant communication tools.
• Ability to manage multiple projects simultaneously.
• Professional and adaptable to fast-paced environments.

• Full Grade 12 Certificate with 5 Credits including English & Mathematics.
• Bachelor’s Degree in Communications, Public Relations, Marketing, Business Administration, International Relations or related field.
• 1 – 2 years’ experience in communications, stakeholder management, partnerships coordination, or similar roles.
• Experience working with creative agencies, media, NGOs, corporate partners or public sector stakeholders is an added advantage.