Background

Accent Innovations Group Limited seeks to recruit a smart, organized, and professional Receptionist / Administrative Assistant to join its team with immediate effect.

The ideal candidate should be courteous, well-spoken, and highly organized, with the ability to manage front-office responsibilities while providing administrative support to ensure smooth day-to-day operations.

Position Details

Position: Receptionist / Administrative Assistant

Location: Lusaka, Zambia

Start Date: Immediate

Key Responsibilities

• Receive and attend to visitors in a professional and friendly manner
• Answer, screen, and direct phone calls and emails appropriately
• Manage the reception area and maintain a neat, professional office environment
• Handle incoming and outgoing correspondence, documents, and deliveries
• Provide administrative support including filing, data entry, scheduling, and record keeping
• Manage office supplies and assist with procurement of routine office requirements
• Prepare letters, reports, and other basic documents as assigned
• Support management and staff with day-to-day administrative tasks
• Maintain proper filing systems for both physical and electronic records
• Coordinate meetings and appointments when required

Minimum Requirements

• Diploma or Certificate in Business Administration, Office Management, Secretarial Studies, or a related field
• Proven experience in a similar role will be an added advantage
• Good communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Ability to work independently and maintain confidentiality
• Professional appearance and positive attitude

Added Advantage

• Experience in front office management or office administration
• Knowledge of basic bookkeeping or office support systems
• Ability to use office equipment such as printers, scanners, and telephone systems

Personal Attributes

• Friendly and welcoming
• Honest and dependable
• Well-organized and detail-oriented
• Professional and presentable
• Able to work under minimal supervision

• Receive and attend to visitors in a professional and friendly manner
• Answer, screen, and direct phone calls and emails appropriately
• Manage the reception area and maintain a neat, professional office environment
• Handle incoming and outgoing correspondence, documents, and deliveries
• Provide administrative support including filing, data entry, scheduling, and record keeping
• Manage office supplies and assist with procurement of routine office requirements
• Prepare letters, reports, and other basic documents as assigned
• Support management and staff with day-to-day administrative tasks
• Maintain proper filing systems for both physical and electronic records
• Coordinate meetings and appointments when required

• Good communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Ability to work independently and maintain confidentiality
• Professional appearance and positive attitude
• Experience in front office management or office administration (Added Advantage)
• Knowledge of basic bookkeeping or office support systems (Added Advantage)
• Ability to use office equipment such as printers, scanners, and telephone systems (Added Advantage)

• Diploma or Certificate in Business Administration, Office Management, Secretarial Studies, or a related field
• Proven experience in a similar role will be an added advantage