Background information about the job or company (e.g., role context, company overview)

At MTN Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us.

Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realize our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application.

Responsibilities or duties

The key responsibilities for this role include but not limited to the following:

• Establish and enforce information security governance structures, policies, and procedures aligned to MTN Zambia’s strategic objectives.
• Identify, assess, and mitigate IT and cybersecurity risks while ensuring compliance with all internal policies, regulatory requirements, and international standards.
• Lead vulnerability assessments, penetration tests, and security audits, ensuring timely remediation of findings.
• Direct implementation of Group Information Security governance strategies, identity management, and access controls across the OpCo.
• Supervise investigations into security incidents, manage escalations, and ensure rapid and effective incident response.
• Develop, maintain, and regularly update Business Continuity and Disaster Recovery plans in collaboration with relevant teams.
• Monitor performance metrics including KPIs, SLAs, and security indicators, providing accurate and timely reports to leadership and Group stakeholders.
• Lead, mentor, and develop a team of cybersecurity specialists to ensure high performance, collaboration, and continuous skills development.
• Build and maintain strong relationships with vendors, regulators, and MTN Group Information Security teams to ensure compliance and effective support.
• Drive continuous improvement and innovation across monitoring, prevention, backup, and recovery systems to maintain a strong information security posture.

Qualifications or requirements (e.g., education, skills)

Candidate Requirements

• Grade 12 certificate with 5 credit or better of which English and Mathematics are a must
• Bachelor’s degree required; Master’s degree in Cybersecurity, IT, or related field strongly preferred
• Professional certifications: CISSP, CCSP, CISM, CRISC, GIAC (GSEC, GCIA, GCIH)

Experience needed

8 years progressive cybersecurity experience, with at least 4 years in senior management role within infosec domain, preferably in telecom

Proven experience with ISMS, audits, cyber operations, and architecture

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Hand-delivery or posted applications will not be accepted and the closing date for accepting applications is 2nd April 2026.

For details on how we handle your personal data, please review our Data Privacy Notice for Job Applicants at www.mtn.zm/data-privacy-notice-job-applicants.

Note: that only shortlisted candidates will be contacted.

• Establish and enforce information security governance structures, policies, and procedures aligned to MTN Zambia’s strategic objectives.
• Identify, assess, and mitigate IT and cybersecurity risks while ensuring compliance with all internal policies, regulatory requirements, and international standards.
• Lead vulnerability assessments, penetration tests, and security audits, ensuring timely remediation of findings.
• Direct implementation of Group Information Security governance strategies, identity management, and access controls across the OpCo.
• Supervise investigations into security incidents, manage escalations, and ensure rapid and effective incident response.
• Develop, maintain, and regularly update Business Continuity and Disaster Recovery plans in collaboration with relevant teams.
• Monitor performance metrics including KPIs, SLAs, and security indicators, providing accurate and timely reports to leadership and Group stakeholders.
• Lead, mentor, and develop a team of cybersecurity specialists to ensure high performance, collaboration, and continuous skills development.
• Build and maintain strong relationships with vendors, regulators, and MTN Group Information Security teams to ensure compliance and effective support.
• Drive continuous improvement and innovation across monitoring, prevention, backup, and recovery systems to maintain a strong information security posture.

• Information Security Governance
• Risk Assessment and Mitigation
• Vulnerability Assessment
• Penetration Testing
• Security Audits
• Identity Management
• Access Controls
• Incident Response
• Business Continuity Planning
• Disaster Recovery Planning
• Performance Monitoring (KPIs, SLAs)
• Team Leadership and Mentoring
• Vendor Management
• Regulatory Compliance
• Cybersecurity Architecture
• ISMS
• Cyber Operations

• Grade 12 certificate with 5 credit or better of which English and Mathematics are a must
• Bachelor’s degree required
• Master’s degree in Cybersecurity, IT, or related field strongly preferred
• CISSP certification
• CCSP certification
• CISM certification
• CRISC certification
• GIAC (GSEC, GCIA, GCIH) certifications