Job Purpose

The Social & Community Outreach Coordinator is responsible for leading Pestalozzi Zambia’s engagement with communities, parents, and stakeholders to strengthen the impact of both the Skills Hub and the Future LeadersProgramme (FLP). The coordinator ensures effective community mobilization, transparent student selection, parent collaboration, and strong stakeholder partnerships. By acting as a bridge between programmes and communities, the coordinator fosters inclusion, trust, and visibility for Pestalozzi Zambia while ensuring interventions remain relevant and impactful.

Key Responsibilities

Community Engagement & Parent Collaboration

• Conduct structured outreach campaigns to raise awareness of Skills Hub and FLP in target communities.
• Build and sustain strong relationships with parents, guardians, and community leaders to ensure meaningful programme participation.
• Organize sensitization meetings, workshops, and focus groups to inform, consult, and engage communities.
• Facilitate regular parent/community feedback sessions to strengthen programme accountability and trust.

Programme Selection & Recruitment

• Serve as a core member of the Selection Teams for Skills Hub and FLP students.
• Coordinate parent/community participation in student selection and onboarding processes.
• Ensure recruitment processes are transparent, inclusive, and aligned with Pestalozzi’s ethos and values.

Stakeholder Relations & Representation

• Collaborate with youth groups, CSOs, and government offices to extend programme visibility and support.
• Represent Pestalozzi Zambia at community platforms, forums, and stakeholder events.
• Build and maintain partnerships that strengthen programme delivery and community impact.

Monitoring, Evaluation & Reporting

• Work with the Data Management Officer (Monitoring) to track outreach efforts, participation rates, and social impact.
• Collect and share success stories, community insights, and case studies with the programmes and communications (Media) teams.
• Prepare timely reports on outreach, stakeholder relations, and parent/community engagement activities.

Advocacy & Promotion

• Represent Pestalozzi Zambia at community events, advocacy forums, and public platforms.
• Support promotion of Skills Hub and FLP activities by sharing stories of change and programme successes.
• Contribute to Pestalozzi Zambia’s visibility and reputation through community-cantered communication.

Administrative & Programme Support

• Maintain accurate records of outreach activities, meetings, and partnerships.
• Support implementation of community workshops, parent training, and sensitization sessions.
• Provide logistical and administrative support for programme activities when required.

Required Qualifications & Skills

• Education: Bachelor’s degree in Social Work, Community Development, Education, Development Studies, or related field.
• Experience: Minimum of 3–5 years’ experience in community engagement, social development, or programme coordination.
• Skills:
• Strong interpersonal, facilitation, and communication skills.
• Ability to build trust and rapport with parents, youth, and community leaders.
• Strong stakeholder management and networking ability.
• Proficiency in Google and Microsoft Office Suite.
• Familiarity with Monitoring & Evaluation practices.
• Languages: Fluency in English and local languages.

• Conduct structured outreach campaigns to raise awareness of Skills Hub and FLP in target communities.
• Build and sustain strong relationships with parents, guardians, and community leaders to ensure meaningful programme participation.
• Organize sensitization meetings, workshops, and focus groups to inform, consult, and engage communities.
• Facilitate regular parent/community feedback sessions to strengthen programme accountability and trust.
• Serve as a core member of the Selection Teams for Skills Hub and FLP students.
• Coordinate parent/community participation in student selection and onboarding processes.
• Ensure recruitment processes are transparent, inclusive, and aligned with Pestalozzi’s ethos and values.
• Collaborate with youth groups, CSOs, and government offices to extend programme visibility and support.
• Represent Pestalozzi Zambia at community platforms, forums, and stakeholder events.
• Build and maintain partnerships that strengthen programme delivery and community impact.
• Work with the Data Management Officer (Monitoring) to track outreach efforts, participation rates, and social impact.
• Collect and share success stories, community insights, and case studies with the programmes and communications (Media) teams.
• Prepare timely reports on outreach, stakeholder relations, and parent/community engagement activities.
• Represent Pestalozzi Zambia at community events, advocacy forums, and public platforms.
• Support promotion of Skills Hub and FLP activities by sharing stories of change and programme successes.
• Contribute to Pestalozzi Zambia’s visibility and reputation through community-cantered communication.
• Maintain accurate records of outreach activities, meetings, and partnerships.
• Support implementation of community workshops, parent training, and sensitization sessions.
• Provide logistical and administrative support for programme activities when required.

• Strong interpersonal, facilitation, and communication skills.
• Ability to build trust and rapport with parents, youth, and community leaders.
• Strong stakeholder management and networking ability.
• Proficiency in Google and Microsoft Office Suite.
• Familiarity with Monitoring & Evaluation practices.
• Fluency in English and local languages.

• Bachelor’s degree in Social Work, Community Development, Education, Development Studies, or related field.
• Minimum of 3–5 years’ experience in community engagement, social development, or programme coordination.