Summary
Date Posted: Wednesday, December 15, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Overview
VisionFund Zambia Limited is part of a network of microfinance institutions within the VisionFund International network. We empower low-income entrepreneurs with access to integrated financial services that unlock their potential. We are part of World Vision, the largest global Christian humanitarian organization. In order to support our growth aspirations, Vision Fund Zambia (VFZ seeks to recruit qualified candidates who are motivated and result oriented to fill the positions of:
Customer Relationship Officers – Kasama, Luwingu, Mbala and Mpika
Reporting to: Branch Manager

Purpose:
The Customer Relationship Officer is responsible for the mobilization of clients and facilitation of the formation of self-selecting solidarity groups, community banks and individuals, retention of credit in the institution, training of group members before and after loan disbursements, maintenance of active and quality portfolio, effective and efficient management of financial and other resources, giving input and feedback on program development and design and monitoring portfolio at risk on a daily basis.

Requirements:
• Certificate or Diploma in Banking & Finance, Agriculture, Business Administration, or any related field
• Must have at least 2 years’ experience in Microfinance Industry.
• Good research, analytic and report writing skills;
• Ability to conceptualize and evaluate new ideas and new business opportunities.
• Ability to communicate effectively, both verbally and in writing.
• Good computer appreciation skills.
• Able to stand above denominational diversities.
• Attends and participates in the leadership of daily devotions
Working Environment / Conditions:
• Office environment: typical office based 40% and Branch field Visit 60%

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure
Interested candidates should send copies of CV only and a cover letter stating the town to the following:
The People & Culture Manager
Plot 6810 Chwalamabwe Road, Olympia Extention,
P.O. Box 33911
Lusaka, Zambia
OR
Email: employment@vfz.co.zm
Closing date: 22nd December, 2021
Female candidates are encouraged to apply

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