Background information about the job or company (e.g., role context, company overview)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary

To own the Absa Bank’s Agency Banking Acquisition. To grow and retain a portfolio of bank Agents and achieve the business target of number of agents as well as associated financial performance indicators.

Responsibilities or duties

Accountability Commercial – Achieving Business Performance: – (50%)

• To develop and drive the digital bank’s Agent sales strategy execution
• Implementing robust distribution network
• Implementing the nationwide agency banking rollout
• Constantly scan the market to acquire Agents
• Aligning the business strategy with other business division within the bank to leverage on the synergy
• Alignment of strategy to technology trends and provide competitive response
• Identify and take ownership of generating sales opportunities through various events and marketing efforts
• Delivering increased digital sales on the Agent platform
• Grow revenue in line with KPIs
• Build relationships with Absa Corporate and Business Banking to create business opportunities to drive agent network growth
• Identify cross-sell opportunities selling the full Absa Ecosystem.
• Implement products and activities to deliver value-added products and services.
• Develop pricing strategy and processes.
• With the risk community to develop appropriate risk strategy and processes.

Accountability: Leadership (20%)

• Provide leadership and direction for the team in implementing the Zambia Agency Bankig strategy.
• Support team members through coaching and actively promoting personal development.
• Ensure effective and efficient deployment of staff & resources with overall responsibility for motivation, direction, control, training, and co-ordination.
• Ensure succession planning is in place and updated as and when required.

Accountability: Strategy Execution (20%)

• Continue the process of developing, refining, and driving the customer and P&L strategy agenda for the Agency Banking strategy
• Communicate the Agency Banking strategy, execution and its implications throughout Absa Business Banking and Zambia business.
• Ensure alignment between Agency Banking strategy and other Payments Product / Business strategies in Absa Zambia

Accountability: Governance, Control and Risk (10%)

• Understand the technical/regulatory matters affecting the Agency Banking business
• Ensure Governance, Compliance, Risk and Control are implemented to meet Absa Zambia & AGL standards.
• Ensure/manage regulatory and policy report submissions
• Proactively manage all risks associated with the business and put in place appropriate controls and checks.
• These and any other duties and responsibilities as assigned by the line manager.

Qualifications or requirements (e.g., education, skills)

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

• To develop and drive the digital bank’s Agent sales strategy execution
• Implementing robust distribution network
• Implementing the nationwide agency banking rollout
• Constantly scan the market to acquire Agents
• Aligning the business strategy with other business division within the bank to leverage on the synergy
• Alignment of strategy to technology trends and provide competitive response
• Identify and take ownership of generating sales opportunities through various events and marketing efforts
• Delivering increased digital sales on the Agent platform
• Grow revenue in line with KPIs
• Build relationships with Absa Corporate and Business Banking to create business opportunities to drive agent network growth
• Identify cross-sell opportunities selling the full Absa Ecosystem.
• Implement products and activities to deliver value-added products and services.
• Develop pricing strategy and processes.
• With the risk community to develop appropriate risk strategy and processes.
• Provide leadership and direction for the team in implementing the Zambia Agency Bankig strategy.
• Support team members through coaching and actively promoting personal development.
• Ensure effective and efficient deployment of staff & resources with overall responsibility for motivation, direction, control, training, and co-ordination.
• Ensure succession planning is in place and updated as and when required.
• Continue the process of developing, refining, and driving the customer and P&L strategy agenda for the Agency Banking strategy
• Communicate the Agency Banking strategy, execution and its implications throughout Absa Business Banking and Zambia business.
• Ensure alignment between Agency Banking strategy and other Payments Product / Business strategies in Absa Zambia
• Understand the technical/regulatory matters affecting the Agency Banking business
• Ensure Governance, Compliance, Risk and Control are implemented to meet Absa Zambia & AGL standards.
• Ensure/manage regulatory and policy report submissions
• Proactively manage all risks associated with the business and put in place appropriate controls and checks.
• These and any other duties and responsibilities as assigned by the line manager.

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)