Company Description

Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia and the Middle East.

Job Description

• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and customer preferences
• Maintain exceptional standards of customer service and hospitality at all times
• Demonstrate comprehensive knowledge of spirits, wines, beers, and cocktail preparation techniques
• Operate the point-of-sale system accurately and process payments efficiently
• Maintain cleanliness and organisation of the bar area, including glassware, bottles, and equipment
• Monitor stock levels and communicate inventory requirements to management
• Comply with all health, safety, and licensing regulations, including responsible alcohol service
• Create innovative cocktails and provide recommendations to enhance the customer experience
• Work collaboratively with front-of-house and back-of-house staff to ensure seamless service delivery
• Handle cash and card transactions with accuracy and maintain till reconciliation records
• Respond professionally to customer inquiries and resolve any service-related concerns
• Maintain personal appearance and adhere to the establishment’s dress code standards
• Perform opening and closing procedures, including stock checks, equipment maintenance, and secure cash handling
• Upsell premium spirits and speciality beverages to maximise revenue opportunities
• Mentor and support junior bar staff, providing guidance on cocktail techniques and customer service excellence

Qualifications

• Full grade twelve school certificate
• Two years of work experience in a five star establishment
• Certificate in hospitality management

Additional Information

• Three Traceable referees with their emails and mobile numbers.

• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and customer preferences
• Maintain exceptional standards of customer service and hospitality at all times
• Demonstrate comprehensive knowledge of spirits, wines, beers, and cocktail preparation techniques
• Operate the point-of-sale system accurately and process payments efficiently
• Maintain cleanliness and organisation of the bar area, including glassware, bottles, and equipment
• Monitor stock levels and communicate inventory requirements to management
• Comply with all health, safety, and licensing regulations, including responsible alcohol service
• Create innovative cocktails and provide recommendations to enhance the customer experience
• Work collaboratively with front-of-house and back-of-house staff to ensure seamless service delivery
• Handle cash and card transactions with accuracy and maintain till reconciliation records
• Respond professionally to customer inquiries and resolve any service-related concerns
• Maintain personal appearance and adhere to the establishment’s dress code standards
• Perform opening and closing procedures, including stock checks, equipment maintenance, and secure cash handling
• Upsell premium spirits and speciality beverages to maximise revenue opportunities
• Mentor and support junior bar staff, providing guidance on cocktail techniques and customer service excellence

• Customer service
• Beverage preparation
• Cocktail making
• Point-of-sale (POS) system operation
• Inventory management
• Cash handling
• Communication
• Teamwork
• Problem-solving
• Upselling
• Mentoring

• Full grade twelve school certificate
• Certificate in hospitality management