Human Resource And Administration Officer
2025-06-17T15:59:48+00:00
National Health Insurance Management Authority (NHIMA)
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FULL_TIME
Lusaka
Lusaka
10101
Zambia
Healthcare
Management
2025-06-27T17:00:00+00:00
Zambia
8
Key Responsibilities
The role will be responsible for carrying out human resource operations of the National Health Insurance Project (NHI-P) within the Human Resource & Administration Department.
Key Functions/Responsibilities
The key functions of the role will include but not limited to;
Human Resources
- Participating in the recruitment activities as required,
- Coordinating all on boarding and staff orientation programs,
- Responsible for timely roll out of probation assessments, annual appraisals and processing these for follow up action,
- Coordinating all training and other performance interventions activities and logistics ,
- Responsible for all exiting and departure employees’ processes and controls,
- Assist in coordinating staff development and training programs,
- Providing support in drafting HR correspondence,
- Processing payroll and collaborating with Finance Manager for final payments,
- Processing statutory obligations such as NAPSA, NHIS, Workers’ WCFCB
- Maintaining employee benefits, employment status and similar records that support the basis on which decisions are made,
- Processing of employee disciplinary and grievance matters,
- Processing of documentation and preparing scheduled and ad-hoc reports related to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc, and
- To perform other tasks related to the role as may be delegated from time to time.
Administration:
- Oversee that all assets of the Project are managed in the asset register
- Manage office supplies for the project
- Help manage the office fleet in relation to fuel ,vehicle maintenance ,compliance
- Manage training both internal and external
- Track Human Resources and administration budgets
- Manage office events both onsite and offsite
Education Requirements
- ‘Grade twelve (12) School certificate or its equivalent with 5 merits which should include English Language and Mathematics;
- Minimum of a Diploma in Human Resource Management or any related field with five (5) years of working experience in a similar role; or a Degree in Human Resource Management or any related field with at least three (3) year of working experience in a similar role; and
- Preferably experienced working in a Project Closeout environment
- A Member of Zambia Institute of Human Resource Management.
Required Skills
- Must have good oral and writing skills;
- Must be proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars;
- Must have general knowledge of the Zambia employment laws and practices;
- Possess skills in database management and record keeping;
- Must have good interpersonal skills and organisational skills.
- Must multitask and understand the best practises in Human Resource and Administration
- A self starter with advanced multi tasking skills
Participate in and advise on strategic initiatives in the NHIS on the enhancement of access to universal health coverage such as benefits package design, costing and scheme viability assessment based on data generated from a robust M & E system. Support the development and evaluation of the NHIMA Strategic plan to align it to the National Health Strategic Plan. Support capacity building in NHIS systems development with NHIMA stakeholders and service providers. Participate in knowledge dissemination events on NHIS to enhance public knowledge on the operations of the NHIS. Other functions as may be directed by the Director Research, Planning & Strategy.
Education: Must have Grade twelve (12) School certificate with 5 ‘O’ levels with credit or better including Mathematics and English Language. Must have a bachelor’s degree in economics, actuarial science, demography, mathematics, statistics, or related field. A postgraduate qualification in economics, actuarial science, demography, statistics, data science or related field. Experience: Minimum 5 years of experience in applied research, actuarial valuation, health systems policy/health financing policy or Security (insurance or pensions) in Zambia or internationally. Hands-on experience in planning and management, with strong experience in statistical analyses alongside strong statistical skills in Stata, R, or similar software in addition to possessing excellent skills in Excel spreadsheet development and maintenance. Demonstrated ability to problem-solve complex issues using strong analytical skills and proactively anticipate work requirements with minimal supervision. Understanding of National Health Insurance Systems, with experience of working for national or international organizations in health systems strengthening/or healthcare financing/pensions, and a deep understanding the Zambian healthcare system and healthcare financing policy and Universal Health Coverage. Excellent oral and written communication skills and management experience required
JOB-685190f4a81ef
Vacancy title:
Human Resource And Administration Officer
[Type: FULL_TIME, Industry: Healthcare, Category: Management]
Jobs at:
National Health Insurance Management Authority (NHIMA)
Deadline of this Job:
Friday, June 27 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Tuesday, June 17 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Key Responsibilities
The role will be responsible for carrying out human resource operations of the National Health Insurance Project (NHI-P) within the Human Resource & Administration Department.
Key Functions/Responsibilities
The key functions of the role will include but not limited to;
Human Resources
- Participating in the recruitment activities as required,
- Coordinating all on boarding and staff orientation programs,
- Responsible for timely roll out of probation assessments, annual appraisals and processing these for follow up action,
- Coordinating all training and other performance interventions activities and logistics ,
- Responsible for all exiting and departure employees’ processes and controls,
- Assist in coordinating staff development and training programs,
- Providing support in drafting HR correspondence,
- Processing payroll and collaborating with Finance Manager for final payments,
- Processing statutory obligations such as NAPSA, NHIS, Workers’ WCFCB
- Maintaining employee benefits, employment status and similar records that support the basis on which decisions are made,
- Processing of employee disciplinary and grievance matters,
- Processing of documentation and preparing scheduled and ad-hoc reports related to personnel activities (staffing, recruitment, training, grievances, performance evaluations, etc, and
- To perform other tasks related to the role as may be delegated from time to time.
Administration:
- Oversee that all assets of the Project are managed in the asset register
- Manage office supplies for the project
- Help manage the office fleet in relation to fuel ,vehicle maintenance ,compliance
- Manage training both internal and external
- Track Human Resources and administration budgets
- Manage office events both onsite and offsite
Education Requirements
- ‘Grade twelve (12) School certificate or its equivalent with 5 merits which should include English Language and Mathematics;
- Minimum of a Diploma in Human Resource Management or any related field with five (5) years of working experience in a similar role; or a Degree in Human Resource Management or any related field with at least three (3) year of working experience in a similar role; and
- Preferably experienced working in a Project Closeout environment
- A Member of Zambia Institute of Human Resource Management.
Required Skills
- Must have good oral and writing skills;
- Must be proficient in computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars;
- Must have general knowledge of the Zambia employment laws and practices;
- Possess skills in database management and record keeping;
- Must have good interpersonal skills and organisational skills.
- Must multitask and understand the best practises in Human Resource and Administration
- A self starter with advanced multi tasking skills
Work Hours: 8
Experience in Months: 60
Level of Education: professional certificate
Job application procedure
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