Vacancy title:
Officer, ERP Support

[Type: FULL_TIME, Industry: Mining, Category: Accounting & Finance]

Jobs at:
First Quantum Mineral

Deadline of this Job:
Thursday, July 31 2025

Duty Station:
Zambia | Lusaka | Zambia

Summary
Date Posted: Thursday, July 24 2025, Base Salary: Not Disclosed

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JOB DETAILS:

At First Quantum, we do things differently. Our culture encourages independent thinking, challenging conventions, and achieving extraordinary results in extraordinary locations. Join us if you thrive on innovation and problem-solving.

Role: Business Applications Specialist (Group Finance)

Location: Mining Sites

Who You Are:

• A problem-solver with expertise in Financial modules (Supply Chain/Facilities Management is a plus).
• Skilled in Pronto Xi or similar ERP systems—no programming needed.
• A clear communicator with a customer-first mindset and strong analytical skills.
• A team player who enjoys troubleshooting, training users, and improving processes.

Key Responsibilities:

1. Support & Solutions:
   • Resolve user requests as the first point of contact for global applications.
   • Troubleshoot issues, optimize processes, and ensure audit compliance.
2. Projects & Improvements:
   • Scope, design, and document solutions to enhance user/business experiences.
   • Collaborate on implementations, standardization, and best practices.
3. Training & Administration:
   • Train users, update materials, and manage access controls.
   • Escalate vendor issues and support ad-hoc projects.

Requirements:

• Education: Grade 12 + tertiary qualifications (Finance/Supply Chain preferred).
• Experience: 2–3 years in ERP support (Pronto Xi ideal); strong business acumen.
• Skills: MS Office, reporting tools, and exceptional communication.

Why Join?

• Grow your career in a dynamic, global team.
• Travel opportunities and hands-on project work.
• A culture that values bold thinking and results.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

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