Working under the supervision of the Operations Manager, the Production Supervisor/Store Managers will plan, organize, direct and control the day-to-day running of the shop to the satisfaction of the customers and ensure that sales are maximized, hourly budgets are achieved, brand integrity is maintained, set housekeeping, maintain hygiene standards and achieve targeted profitability.

Shop/Shift Manager duties and responsibilities.

To determine shift stock requirements for issuing.

Physically checks kitchen stocks against previous shift’s closings.

Opening all general paper work in preparation for the day.

Reads all communication in the report book (or diary, whichever is the case) from the previous shift and action were necessary.

Ensures daily that cash takings are well looked after and safely banked every shift as per set procedure.

Ensuring that daily trading hours are adhered to and that the shop is never left without management.

Account for daily stock and monetary discrepancies that may occur to ensure safety of all assets through personal strict adherence to end of day closing down procedures.

Checking staff arrival times and conduct a team briefing and hygiene check and that all staff reports on duty on time in neat and complete uniforms.

Ensuring the availability of all menu items at the time of opening the shop (100% menu offering).

Coordinating all issues into the kitchen and action any unavailable stock.

Conducting machinery and equipment check to ensure that all assets are operational and have no built up of dirt or grease.

Ensure all repairs and maintenance requirements are identified and auctioned accordingly.

• Determine shift stock requirements for issuing.
• Physically checks kitchen stocks against previous shift’s closings.
• Open all general paper work in preparation for the day.
• Read all communication in the report book (or diary, whichever is the case) from the previous shift and action were necessary.
• Ensure daily that cash takings are well looked after and safely banked every shift as per set procedure.
• Ensure that daily trading hours are adhered to and that the shop is never left without management.
• Account for daily stock and monetary discrepancies that may occur to ensure safety of all assets through personal strict adherence to end of day closing down procedures.
• Check staff arrival times and conduct a team briefing and hygiene check and that all staff reports on duty on time in neat and complete uniforms.
• Ensure the availability of all menu items at the time of opening the shop (100% menu offering).
• Coordinate all issues into the kitchen and action any unavailable stock.
• Conduct machinery and equipment check to ensure that all assets are operational and have no built up of dirt or grease.
• Ensure all repairs and maintenance requirements are identified and auctioned accordingly.