ROLE PROFILE

Position: Workshop Manager (WM001)

Business: Seba Foods Zambia Limited

Location: Lusaka, Zambia

Reports to: Supply Chain Manager

Job purpose

The Workshop Manager is responsible for planning, managing, and controlling all workshop operations to ensure vehicles, machinery, and equipment are maintained in a safe, reliable, and cost-effective condition. The role focuses on maximizing asset availability, minimizing downtime, and ensuring compliance with safety, quality, and company standards while leading and developing the workshop team are well represented, well displayed, and consistently available in all assigned modern trade outlets.

Key responsibilities

Fleet & Engine Scope

Vehicle Makes & Models:

TATA commercial vehicles (TATA 1116, TATA 2518 and similar fleet assets)

Engine Types & Models:

Cummins Euro III engines

Tata diesel engines – 697TC / 697TCBSIII series

Electric tricycles

Key Responsibilities

Fleet Maintenance Coordination (Technical Oversight)

• Coordinate preventive and breakdown maintenance for TATA trucks.
• To reduce downtime and increase up time
• Provide technical support for diagnostics related to:
• Cummins Euro III engines
• Tata 697TC / 697TCBSIII engines
• EV tricycles
• Monitor engine health, breakdown trends and repeat failures.
• Liaise with workshops and service providers for major repairs and overhauls.
• Carry out preventive and breakdown maintenance of electric tricycles.
• Inspect, diagnose, and repair:
• Electric motors and controllers
• Wiring harnesses, switches, and sensors
• Braking, suspension, steering, and chassis component
• Perform routine servicing including lubrication, adjustments, and roadworthiness check

Spare Parts Inventory & Stores Management

• Manage end-to-end spare parts inventory for fleet maintenance including:
• Engine spares (liners, pistons, bearings, injectors, tricycle spare parts)
• Filters, belts, hoses, turbo parts
• Clutch, brake, suspension, and electrical components
• Define and control minimum–maximum levels, reorder points, and safety stock.
• Ensure accurate GRN, issue, stock reconciliation, and physical verification.
• Control slow-moving, obsolete & non-moving inventory.
• Support spare parts identification and consumption tracking for electric tricycles.
• Raise spares requirements for:
• Batteries, controllers, motors
• Electrical components and mechanical consumables

Vendor Management & Credit Development

• Identify and onboard OEM and aftermarket spare parts vendors for TATA & Cummins engines.
• Negotiate and increase vendor credit limits and credit days (30-90 days).
• Develop alternate suppliers to ensure continuity of spares supply.
• Track vendor performance on price, delivery, quality & credit compliance.

Procurement & Cost Optimization

• Support procurement planning based on fleet size and consumption trends.
• Monitor maintenance and spares cost per vehicle / per km.

Records, Reporting & Systems

• Maintain asset-wise records:
• Vehicle registration
• Chassis number
• Engine number
• Service & spare replacement history
• Prepare monthly reports on:
• Fleet uptime
• Spares consumption
• Inventory value & ageing
• Vendor credit exposure
• Work with ERP or Excel-based inventory systems.
• TAT for the vehicles in workshop with job card issue and release date.

Compliance & Process Improvement

• Ensure compliance with company SOPs.
• Implement standard store processes for issue control and authorization.
• Recommend process improvements to reduce downtime and inventory holding cost.

Key Qualifications & Requirements

Educational Qualifications

• Diploma or Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or a related technical field.
• Trade certification in automotive/mechanical maintenance is an added advantage.

Professional Experience

• 7–10 years of hands-on experience in a workshop or fleet maintenance environment, with at least 3–5 years in a supervisory or managerial role.
• Proven experience managing heavy commercial vehicles, light vehicles, forklifts, and plant equipment (preferably FMCG, logistics, or manufacturing operations).
• Strong exposure to preventive, predictive, and breakdown maintenance.

• Coordinate preventive and breakdown maintenance for TATA trucks.
• To reduce downtime and increase up time
• Provide technical support for diagnostics related to: Cummins Euro III engines, Tata 697TC / 697TCBSIII engines, EV tricycles
• Monitor engine health, breakdown trends and repeat failures.
• Liaise with workshops and service providers for major repairs and overhauls.
• Carry out preventive and breakdown maintenance of electric tricycles.
• Inspect, diagnose, and repair: Electric motors and controllers, Wiring harnesses, switches, and sensors, Braking, suspension, steering, and chassis component
• Perform routine servicing including lubrication, adjustments, and roadworthiness check
• Manage end-to-end spare parts inventory for fleet maintenance including: Engine spares (liners, pistons, bearings, injectors, tricycle spare parts), Filters, belts, hoses, turbo parts, Clutch, brake, suspension, and electrical components
• Define and control minimum–maximum levels, reorder points, and safety stock.
• Ensure accurate GRN, issue, stock reconciliation, and physical verification.
• Control slow-moving, obsolete & non-moving inventory.
• Support spare parts identification and consumption tracking for electric tricycles.
• Raise spares requirements for: Batteries, controllers, motors, Electrical components and mechanical consumables
• Identify and onboard OEM and aftermarket spare parts vendors for TATA & Cummins engines.
• Negotiate and increase vendor credit limits and credit days (30-90 days).
• Develop alternate suppliers to ensure continuity of spares supply.
• Track vendor performance on price, delivery, quality & credit compliance.
• Support procurement planning based on fleet size and consumption trends.
• Monitor maintenance and spares cost per vehicle / per km.
• Maintain asset-wise records: Vehicle registration, Chassis number, Engine number, Service & spare replacement history
• Prepare monthly reports on: Fleet uptime, Spares consumption, Inventory value & ageing, Vendor credit exposure
• Work with ERP or Excel-based inventory systems.
• TAT for the vehicles in workshop with job card issue and release date.
• Ensure compliance with company SOPs.
• Implement standard store processes for issue control and authorization.
• Recommend process improvements to reduce downtime and inventory holding cost.

• Technical support for diagnostics
• Inventory management
• Vendor management
• Procurement planning
• Cost optimization
• Reporting
• Process improvement
• Team leadership

• Diploma or Bachelor’s degree in Mechanical Engineering, Automotive Engineering, or a related technical field.
• Trade certification in automotive/mechanical maintenance is an added advantage.
• 7–10 years of hands-on experience in a workshop or fleet maintenance environment.
• At least 3–5 years in a supervisory or managerial role.
• Proven experience managing heavy commercial vehicles, light vehicles, forklifts, and plant equipment.
• Strong exposure to preventive, predictive, and breakdown maintenance.