Background information about the job or company (e.g., role context, company overview)

Yalelo Limited is a growing company looking for a Retail Store Assistant.

Responsibilities or duties

The right fit candidate should have:

• Greet and welcome customers to the store in a pleasant manner.
• Assist in displaying products in an easy-to-locate manner.
• Consistently utilises best practice standards in providing customer service in the retail store.
• Assisting customers in locating desired items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions.
• Addresses and resolves customers’ complaints in a professional manner.
• Maintains in-depth product knowledge to provide advice and recommendations as needed.
• Inspects items and products for any damages and spoilage.
• Assists stores staff in monitoring stock inventory.
• Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles.
• Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines.

Qualifications or requirements (e.g., education, skills)

Must have skills:

• Customer Service
• Communication Skills
• Team Player

Qualifications:

• Grade 12 Certificate.

Experience needed

1 Years’ experience in the desired field.

Experience in FMCG industry is an added advantage

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Location: The preferred candidates should be from Nkeyema or nearby town.

• Greet and welcome customers to the store in a pleasant manner.
• Assist in displaying products in an easy-to-locate manner.
• Consistently utilises best practice standards in providing customer service in the retail store.
• Assisting customers in locating desired items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions.
• Addresses and resolves customers’ complaints in a professional manner.
• Maintains in-depth product knowledge to provide advice and recommendations as needed.
• Inspects items and products for any damages and spoilage.
• Assists stores staff in monitoring stock inventory.
• Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles.
• Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines.

• Customer Service
• Communication Skills
• Team Player

• Grade 12 Certificate.