CHOPPIES

COPPERBELT / LUSAKA REGION JOB VACANCIES

Job Role: Trainee Manager / Store Manager

Responsibilities

To provide efficient, quality customer retention and service.

Trainee Manager:

• Staff supervision: Assist in monitoring staff performance and discipline.
• Customer engagement: Support customer service initiatives and resolve minor complaints.
• Sales reporting: Prepare daily/weekly sales reports under guidance.
• Inventory checks: Conduct stock counts and assist in replenishment.
• Store presentation: Ensure shelves are neat, clean, and well stocked.
• Learning management skills: Shadow the Store Manager to gain leadership experience.

Store Manager:

• Strategic planning: Develop and implement sales and growth strategies.
• Financial management: Oversee budgets, cash flow, and expense control.
• Performance evaluation: Conduct staff appraisals and set performance targets.
• Compliance enforcement: Ensure adherence to company policies, labor laws, and safety standards.
• Supplier coordination: Manage supplier relationships and negotiate contracts.
• Marketing initiatives: Drive promotions, advertising, and community engagement.
• Problem resolution: Handle escalated customer complaints and operational challenges.
• Leadership development: Mentor Trainee Managers and prepare them for future roles.

Education / Experience

• High school diploma or equivalent.
• Diploma / Degree in Business, Retail, or related field.
• 1–2 years of experience in fruit and veg production.
• Basic knowledge in retail industry.
• Good communication and problem-solving skills.
• Physical fitness and ability to work at heights.
• Candidate should be medically fit.

Skills, Abilities, Knowledge, Licenses, Certifications

• Ability to perform in a fast-paced environment.
• Must be able to stay calm and focused.
• Inter-personal skills.
• Supervisory skills – ability to train employees to use time efficiently and to be uncompromising regarding service delivery.

Physical Exam Required

• Medical Report & Police Clearance.

• To provide efficient, quality customer retention and service.
• Staff supervision: Assist in monitoring staff performance and discipline.
• Customer engagement: Support customer service initiatives and resolve minor complaints.
• Sales reporting: Prepare daily/weekly sales reports under guidance.
• Inventory checks: Conduct stock counts and assist in replenishment.
• Store presentation: Ensure shelves are neat, clean, and well stocked.
• Learning management skills: Shadow the Store Manager to gain leadership experience.
• Strategic planning: Develop and implement sales and growth strategies.
• Financial management: Oversee budgets, cash flow, and expense control.
• Performance evaluation: Conduct staff appraisals and set performance targets.
• Compliance enforcement: Ensure adherence to company policies, labor laws, and safety standards.
• Supplier coordination: Manage supplier relationships and negotiate contracts.
• Marketing initiatives: Drive promotions, advertising, and community engagement.
• Problem resolution: Handle escalated customer complaints and operational challenges.
• Leadership development: Mentor Trainee Managers and prepare them for future roles.

• Ability to perform in a fast-paced environment.
• Must be able to stay calm and focused.
• Inter-personal skills.
• Supervisory skills – ability to train employees to use time efficiently and to be uncompromising regarding service delivery.
• Good communication and problem-solving skills.

• High school diploma or equivalent.
• Diploma / Degree in Business, Retail, or related field.
• 1–2 years of experience in fruit and veg production.
• Basic knowledge in retail industry.
• Physical fitness and ability to work at heights.
• Candidate should be medically fit.