Job Purpose

The Administrative Officer will be responsible for overseeing daily administrative operations and providing organizational support to ensure the efficient functioning of Neohive Properties Limited. The role involves office coordination, records management, customer service, logistics support, and assisting management in maintaining smooth business operations within the real estate environment.

Key Responsibilities

Office Administration

• Manage daily office operations and ensure a clean, organized, and professional working environment.
• Coordinate office supplies, equipment maintenance, and procurement of administrative materials.
• Maintain proper filing systems for company documents, land records, contracts, and correspondence.
• Handle incoming and outgoing mail, emails, and telephone communications.
• Prepare reports, letters, memos, meeting minutes, and other administrative documents.
• Ensure proper management and safekeeping of company assets and records.

Front Office and Customer Service

• Receive and attend to clients, visitors, and stakeholders professionally.
• Respond to customer inquiries and direct them to relevant departments.
• Schedule appointments, meetings, and property site visits.
• Support customer follow-ups and maintain accurate client records.
• Ensure excellent customer service standards are maintained at all times.

Administrative Coordination

• Assist management with coordination of meetings, workshops, and company events.
• Support sales and marketing teams with administrative logistics during property promotions and activations.
• Coordinate travel arrangements, accommodation bookings, and transport logistics where required.
• Monitor staff attendance, leave records, and general office discipline.
• Assist in implementing company policies, procedures, and administrative systems.

Records and Compliance Management

• Maintain confidential employee and company records securely.
• Ensure proper documentation and archiving of land transaction records and contracts.
• Support compliance with company operational procedures and regulatory requirements.
• Track renewal dates for licenses, permits, leases, and other company documentation.
• Assist in preparing reports and documentation required by management or auditors.

Financial and Procurement Support

• Assist in processing invoices, petty cash requests, and expense records.
• Coordinate procurement processes and supplier communications.
• Monitor office expenditure and support cost-control measures.
• Maintain inventory records for office supplies and assets.

Qualifications and Experience

• Diploma or Bachelor’s Degree in Business Administration, Public Administration, Office Management, or related field.
• Minimum of 2–4 years’ experience in administration or office management.
• Experience in the real estate or property sector will be an added advantage.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Familiarity with office management systems and administrative procedures.

• Manage daily office operations and ensure a clean, organized, and professional working environment.
• Coordinate office supplies, equipment maintenance, and procurement of administrative materials.
• Maintain proper filing systems for company documents, land records, contracts, and correspondence.
• Handle incoming and outgoing mail, emails, and telephone communications.
• Prepare reports, letters, memos, meeting minutes, and other administrative documents.
• Ensure proper management and safekeeping of company assets and records.
• Receive and attend to clients, visitors, and stakeholders professionally.
• Respond to customer inquiries and direct them to relevant departments.
• Schedule appointments, meetings, and property site visits.
• Support customer follow-ups and maintain accurate client records.
• Ensure excellent customer service standards are maintained at all times.
• Assist management with coordination of meetings, workshops, and company events.
• Support sales and marketing teams with administrative logistics during property promotions and activations.
• Coordinate travel arrangements, accommodation bookings, and transport logistics where required.
• Monitor staff attendance, leave records, and general office discipline.
• Assist in implementing company policies, procedures, and administrative systems.
• Maintain confidential employee and company records securely.
• Ensure proper documentation and archiving of land transaction records and contracts.
• Support compliance with company operational procedures and regulatory requirements.
• Track renewal dates for licenses, permits, leases, and other company documentation.
• Assist in preparing reports and documentation required by management or auditors.
• Assist in processing invoices, petty cash requests, and expense records.
• Coordinate procurement processes and supplier communications.
• Monitor office expenditure and support cost-control measures.
• Maintain inventory records for office supplies and assets.

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Familiarity with office management systems and administrative procedures.

• Diploma or Bachelor’s Degree in Business Administration, Public Administration, Office Management, or related field.
• Minimum of 2–4 years’ experience in administration or office management.
• Experience in the real estate or property sector will be an added advantage.