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Vacancy title:
Customer Care Representative
[Type: FULL_TIME, Industry: Financial Services, Category: Customer Service]
Jobs at:
High Key Finance
Deadline of this Job:
Thursday, June 5 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Thursday, May 22 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Role Summary:
As a Customer Care Representative, you will be the first point of contact for our clients. Your role is to ensure customer satisfaction by providing timely, accurate, and helpful information about our products and services.
Key Responsibilities:
- Handle customer inquiries through phone, email, and in person
- Resolve client complaints professionally and promptly
- Maintain updated records of customer interactions
- Support other departments in ensuring client needs are met
Ideal Candidate Should Have:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Prior experience in customer service is an added advantage
- Ability to multitask and manage time effectively
Work Hours: 8
Experience: No Requirements
Level of Education: professional certificate
Job application procedure
Interested in applying for this job? Click here to submit your application now.
- For inquiries, call: 0969518452
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