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Vacancy title:
Customer Experience Project Associate
[Type: FULL_TIME, Industry: Consulting, Category: Customer Service]
Jobs at:
HRLeverage Zambia Limited
Deadline of this Job:
Wednesday, August 6 2025
Duty Station:
Zambia | Lusaka | Zambia
Summary
Date Posted: Thursday, July 31 2025, Base Salary: Not Disclosed
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Learn more about HRLeverage Zambia Limited
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JOB DETAILS:
HRLeverage Zambia Limited is a leading HR Consulting & outsourcing firm based in Lusaka. We provide innovative human resource solutions across various sectors including recruitment, payroll, compliance, HR advisory, and employee engagement.
Main Purpose of Job
To enhance client satisfaction and engagement through customer-focused projects, digital marketing campaigns, strategic events, and brand visibility initiatives. The role requires a proactive and organized individual with strong communication and project management skills.
Key Responsibilities
- Develop and execute strategies for sales growth and digital marketing campaigns.
- Analyze data to improve ROI and business strategies.
- Plan and execute events, manage project timelines and budgets.
- Maintain stakeholder communication for seamless project delivery.
- Build media relations, support marketing campaigns, and create content.
- Drive business growth through partnerships and market research.
- Develop brand narratives and align them with customer needs.
Qualifications
- Degree in Marketing or related field.
- Member of Zambia Institute of Marketing.
- Minimum 3 years’ experience managing business social media accounts.
- Proficient in Microsoft Office.
- High level of professionalism and integrity.
- Must be based in Lusaka
Skills and Experience
- Strong interest in content creation.
- Proficient in social media management and content tools.
- Excellent written and verbal communication skills.
- Familiar with social media analytics tools
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
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