Customer-Facing Team Member job at Zoole Enterprise
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160 Days Ago
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Customer-Facing Team Member
2025-06-27T09:54:29+00:00
Zoole Enterprise
https://cdn.greatzambiajobs.com/jsjobsdata/data/default_logo_company/defaultlogo.png
FULL_TIME
 
Copperbelt
Ndola
10101
Zambia
Business Management and Administration
Management
ZMW
 
MONTH
2025-07-11T17:00:00+00:00
 
Zambia
8

Are you an energetic, customer-focused professional ready to take the next step in your hospitality career? We’re looking for Customer-Facing Team Members to deliver exceptional Front and Middle of the House service in our dynamic QSRs.

Your role will involve greeting customers, taking orders at the counter and kiosks, upselling promotions, handling complaints professionally, and maintaining cleanliness at the front of house.

Requirements:

  • A Zambian national with clean credit history
  • 6–12 months’ experience in customer service, preferably in a fast-food environment
  • Minimum Grade 12 certificate; hospitality or retail qualifications are an advantage
  • Friendly, presentable, and customer-oriented
  • Familiar with POS/kiosk systems and good at multitasking
  • Rotational shifts, weekends included
Your role will involve greeting customers, taking orders at the counter and kiosks, upselling promotions, handling complaints professionally, and maintaining cleanliness at the front of house.
A Zambian national with clean credit history 6–12 months’ experience in customer service, preferably in a fast-food environment Minimum Grade 12 certificate; hospitality or retail qualifications are an advantage Friendly, presentable, and customer-oriented Familiar with POS/kiosk systems and good at multitasking Rotational shifts, weekends included
A Zambian national with a clean credit history Minimum 6–12 months of experience in a quick-service or full-service restaurant Minimum Grade 12 certificate; a post-secondary hospitality or customer service / or retail Management qualification is a plus Excellent communication and people skills Tech-savvy with a professional appearance and high energy Must be willing to work shifts
professional certificate
No Requirements
JOB-685e6a5525f12

Vacancy title:
Customer-Facing Team Member

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Management]

Jobs at:
Zoole Enterprise

Deadline of this Job:
Friday, July 11 2025

Duty Station:
Copperbelt | Ndola | Zambia

Summary
Date Posted: Friday, June 27 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Are you an energetic, customer-focused professional ready to take the next step in your hospitality career? We’re looking for Customer-Facing Team Members to deliver exceptional Front and Middle of the House service in our dynamic QSRs.

Your role will involve greeting customers, taking orders at the counter and kiosks, upselling promotions, handling complaints professionally, and maintaining cleanliness at the front of house.

Requirements:

  • A Zambian national with clean credit history
  • 6–12 months’ experience in customer service, preferably in a fast-food environment
  • Minimum Grade 12 certificate; hospitality or retail qualifications are an advantage
  • Friendly, presentable, and customer-oriented
  • Familiar with POS/kiosk systems and good at multitasking
  • Rotational shifts, weekends included

 

Work Hours: 8

Experience: No Requirements

Level of Education: professional certificate

Job application procedure

Complete the form and upload  a copy of your updated CV, Gr 12 certificate and NRC ID Card to https://forms.gle/GwLaEbkup2wtCBx68 within 14 days of this listing.

Note: Only shortlisted candidates will be contacted. If you do not hear from us within 30 days of your application, please consider your application unsuccessful.

To apply for this job please visit forms.gle.

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, July 11 2025
Duty Station: Copperbelt | Ndola | Zambia
Posted: 27-06-2025
No of Jobs: 1
Start Publishing: 27-06-2025
Stop Publishing (Put date of 2030): 27-06-2066
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