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Vacancy title:
Customer-Facing Team Member
[Type: FULL_TIME, Industry: Business Management and Administration, Category: Customer Service]
Jobs at:
Zoole Enterprise
Deadline of this Job:
Friday, August 15 2025
Duty Station:
Zambia | Lusaka | Zambia
Summary
Date Posted: Friday, August 1 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Are you an energetic, customer-focused professional ready to take the next step in your hospitality career? We’re looking for Customer-Facing Team Members to deliver exceptional Front and Middle of the House service in our dynamic QSRs.
Your role will involve greeting customers, taking orders at the counter and kiosks, upselling promotions, handling complaints professionally, and maintaining cleanliness at the front of house.
Requirements:
- A Zambian national with clean credit history
- 6–12 months’ experience in customer service, preferably in a fast-food environment
- Minimum Grade 12 certificate; hospitality or retail qualifications are an advantage
- Friendly, presentable, and customer-oriented
- Familiar with POS/kiosk systems and good at multitasking
- Rotational shifts, weekends included
Work Hours: 8
Experience in Months: 6
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now
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