URGENTLY REQUIRED

Daily Nation Newspaper Limited invites applications from suitably qualified and experienced Zambians for the position of Internal Debt Collector.

JOB PURPOSE

Reporting to the Finance Manager, the overall responsibility of the Internal Debt Collector is to contact debtors and claim outstanding debts to recover the money owed to the Company in as little time as possible.

KEY QUALIFICATIONS.

• Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English
• A minimum of a Diploma in Business Studies, Legal Studies or equivalent from recognized institutions.
• At least three (3) years’ experience in a similar role
• Candidate must be aged 30 years and above.

REQUIRED SKILLS & ATTRIBUTES

• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Excellent communication and people skills
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence
• Analytical thinking and numeracy
• Budgeting and planning
• Report writing
• Integrity

DUTIES & RESPONSIBILITIES

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Send out due notices for delinquent accounts or for missed settlement plans
• Handle questions or complaints from clients
• Investigate and resolve discrepancies
• Maintain good relationships with clients to ensure maximum client retention
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Send out due notices for delinquent accounts or for missed settlement plans
• Handle questions or complaints from clients
• Investigate and resolve discrepancies
• Maintain good relationships with clients to ensure maximum client retention
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable

• Experience in working with targets and tight deadlines
• Knowledge of relevant legal requirements
• Excellent communication and people skills
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence
• Analytical thinking and numeracy
• Budgeting and planning
• Report writing
• Integrity

• Grade 12 Certificate with 5 ‘O’ levels with credit or better in Mathematics and English
• A minimum of a Diploma in Business Studies, Legal Studies or equivalent from recognized institutions.
• At least three (3) years’ experience in a similar role
• Candidate must be aged 30 years and above.