Operations Manager
2026-08-19T11:33:00+00:00
Right to Care
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Lusaka office
Lusaka
10101
Zambia
Professional Services
Management,Business Operations,Transportation & Logistics,Admin & Office
2026-08-21T17:00:00+00:00
8
ABOUT US
Right to Care Zambia (RTCZ) has been at the forefront of public health innovation since our incorporation in 2016, providing high impact Technical Assistance and Direct Service Delivery in partnership with the Ministry of Health. Headquartered in Lusaka, we currently operate across four provinces i.e., Lusaka, Luapula, Muchinga, and Northern, bringing quality healthcare closer to communities.
Guided by our 2023-2027 strategic plan, we are committed to strengthening health systems and improving lives through comprehensive HIV/AIDS prevention, care, and treatment, maternal and child health, and rapid epidemic response. Our integrated approach also includes malaria and TB control, public health research, Social Behaviour Change, pharmaceutical supply chain management, and addressing non-communicable diseases. As we continue to grow, we remain dedicated to excellence, collaboration, and sustainable impact in every community we serve.
ABOUT THE POSITION
QUALIFICATIONS AND EXPERIENCE
Minimum Required Qualifications and Experience:
- Bachelor’s degree in Logistics, Transport Management, Business Administration, Operations Management, Public Administration or a related field
- At least 5 years’ progressive experience in operations, fleet, logistics, administration, transport, facilities or asset management, preferably in a donor-funded, NGO, health-sector or multi-site environment.
- Paid up member of the Zambia Chartered Institute of Logistics & Transport (ZCILT)
- Valid Class C1 or higher driver’s license.
Desirable Qualifications and Experience:
- Master’s degree in operations management, Transport and Logistics, Business Administration, Public Administration or a related discipline.
- 5+ years’ experience in Transport & Logistics Management, Operations management, or Administration management. Experience managing vehicle tracking systems, fuel controls, insurance claims, accident/incident response, vendor/garage performance, route scheduling, asset registers, inventory controls, contract trackers and audit-ready operational documentation.
- Certificate of Professional Competence (CPC) - Zambia Chartered Institute of Logistics and Transport or any other affiliated body.
- Valid Class C1 or higher driver’s license.
TECHNICAL AND BEHAVIOURAL COMPETENCIES
- Problem-Solving Skills
- Business Savvy
- Service Minded
- Good Communication Skills
- Planning and Organization
- Influencing Skills
- Initiative
- Resourcefulness
KEY PERFORMANCE AREAS
- Lead implementation of RTCZ operations controls covering travel, fleet, logistics, office administration, inventory, contracts, assets, insurance, fuel and reporting.
- Oversee fleet scheduled maintenance, repairs, and service approval for all company vehicles and maintain accurate asset records.
- Undertake performance monitoring by tracking and assessing service centers, fleet utilization, expenses, and operational efficiency through regular reporting and analysis.
- Monitor driver behavior, conduct performance reviews, provide feedback, and coordinate required training
- Enforce safety standards, lead accident investigations, update risk assessments, and develop health and safety policies.
- Ensure compliance with statutory regulations and company policies regarding fleet regulations; maintain logs for licenses, permits, and distribution documentation.
- Logistics coordination by managing transport and logistics for distributing commodities and other equipment, ensuring timely and efficient delivery.
- Stakeholder collaboration by working with other units to optimize distribution processes and address challenges.
- Coordinate approved monthly staff travel, accommodation, transport planning, and logistics documentation.
- Oversee fleet use, driver/rider compliance, road safety, VTS monitoring, service plans, maintenance, accident response and transport risk controls.
- Ensure fuel, toll, mileage and vehicle utilisation records are authorised, reconciled and supported by complete documentation.
- Manage office administration, facilities maintenance, access control, health and safety, office equipment maintenance and servicing.
- Oversee inventory receiving, issuing, stock cards, physical counts, monthly inventory reports and corrective action follow up.
- Maintain operational contract trackers, monitor service-provider performance and support contract renewal, closure and escalation processes.
- Coordinate operational asset tracking, transfers, maintenance, loss/damage reporting and disposal recommendations.
- Support insurance planning, maintain insurance trackers, coordinate claims documentation and monitor claim settlements.
- Prepare monthly operations reports and maintain audit-ready evidence files for management, donor and audit review.
- Participate in insurance policy reviews, provider evaluations, and development of comprehensive implementation plans.
- Regularly review fleet operations, incident response, and risk issues, making recommendations for process enhancements
- Participate in insurance policy reviews, provider evaluations, and development of comprehensive implementation plans.
- Regularly review fleet operations, incident response, and risk issues, making recommendations for process enhancements.
- Supervise, coach and support subordinates and build a culture of continuous improvement.
- Lead implementation of RTCZ operations controls covering travel, fleet, logistics, office administration, inventory, contracts, assets, insurance, fuel and reporting.
- Oversee fleet scheduled maintenance, repairs, and service approval for all company vehicles and maintain accurate asset records.
- Undertake performance monitoring by tracking and assessing service centers, fleet utilization, expenses, and operational efficiency through regular reporting and analysis.
- Monitor driver behavior, conduct performance reviews, provide feedback, and coordinate required training
- Enforce safety standards, lead accident investigations, update risk assessments, and develop health and safety policies.
- Ensure compliance with statutory regulations and company policies regarding fleet regulations; maintain logs for licenses, permits, and distribution documentation.
- Logistics coordination by managing transport and logistics for distributing commodities and other equipment, ensuring timely and efficient delivery.
- Stakeholder collaboration by working with other units to optimize distribution processes and address challenges.
- Coordinate approved monthly staff travel, accommodation, transport planning, and logistics documentation.
- Oversee fleet use, driver/rider compliance, road safety, VTS monitoring, service plans, maintenance, accident response and transport risk controls.
- Ensure fuel, toll, mileage and vehicle utilisation records are authorised, reconciled and supported by complete documentation.
- Manage office administration, facilities maintenance, access control, health and safety, office equipment maintenance and servicing.
- Oversee inventory receiving, issuing, stock cards, physical counts, monthly inventory reports and corrective action follow up.
- Maintain operational contract trackers, monitor service-provider performance and support contract renewal, closure and escalation processes.
- Coordinate operational asset tracking, transfers, maintenance, loss/damage reporting and disposal recommendations.
- Support insurance planning, maintain insurance trackers, coordinate claims documentation and monitor claim settlements.
- Prepare monthly operations reports and maintain audit-ready evidence files for management, donor and audit review.
- Participate in insurance policy reviews, provider evaluations, and development of comprehensive implementation plans.
- Regularly review fleet operations, incident response, and risk issues, making recommendations for process enhancements
- Participate in insurance policy reviews, provider evaluations, and development of comprehensive implementation plans.
- Regularly review fleet operations, incident response, and risk issues, making recommendations for process enhancements.
- Supervise, coach and support subordinates and build a culture of continuous improvement.
- Problem-Solving Skills
- Business Savvy
- Service Minded
- Good Communication Skills
- Planning and Organization
- Influencing Skills
- Initiative
- Resourcefulness
- Bachelor’s degree in Logistics, Transport Management, Business Administration, Operations Management, Public Administration or a related field
- At least 5 years’ progressive experience in operations, fleet, logistics, administration, transport, facilities or asset management, preferably in a donor-funded, NGO, health-sector or multi-site environment.
- Paid up member of the Zambia Chartered Institute of Logistics & Transport (ZCILT)
- Valid Class C1 or higher driver’s license.
- Master’s degree in operations management, Transport and Logistics, Business Administration, Public Administration or a related discipline.
- 5+ years’ experience in Transport & Logistics Management, Operations management, or Administration management. Experience managing vehicle tracking systems, fuel controls, insurance claims, accident/incident response, vendor/garage performance, route scheduling, asset registers, inventory controls, contract trackers and audit-ready operational documentation.
- Certificate of Professional Competence (CPC) - Zambia Chartered Institute of Logistics and Transport or any other affiliated body.
- Valid Class C1 or higher driver’s license.
JOB-6a85946cb208d
Vacancy title:
Operations Manager
[Type: FULL_TIME, Industry: Professional Services, Category: Management,Business Operations,Transportation & Logistics,Admin & Office]
Jobs at:
Right to Care
Deadline of this Job:
Friday, August 21 2026
Duty Station:
Lusaka office | Lusaka
Summary
Date Posted: Wednesday, August 19 2026, Base Salary: Not Disclosed
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JOB DETAILS:
ABOUT US
Right to Care Zambia (RTCZ) has been at the forefront of public health innovation since our incorporation in 2016, providing high impact Technical Assistance and Direct Service Delivery in partnership with the Ministry of Health. Headquartered in Lusaka, we currently operate across four provinces i.e., Lusaka, Luapula, Muchinga, and Northern, bringing quality healthcare closer to communities.
Guided by our 2023-2027 strategic plan, we are committed to strengthening health systems and improving lives through comprehensive HIV/AIDS prevention, care, and treatment, maternal and child health, and rapid epidemic response. Our integrated approach also includes malaria and TB control, public health research, Social Behaviour Change, pharmaceutical supply chain management, and addressing non-communicable diseases. As we continue to grow, we remain dedicated to excellence, collaboration, and sustainable impact in every community we serve.
ABOUT THE POSITION
QUALIFICATIONS AND EXPERIENCE
Minimum Required Qualifications and Experience:
- Bachelor’s degree in Logistics, Transport Management, Business Administration, Operations Management, Public Administration or a related field
- At least 5 years’ progressive experience in operations, fleet, logistics, administration, transport, facilities or asset management, preferably in a donor-funded, NGO, health-sector or multi-site environment.
- Paid up member of the Zambia Chartered Institute of Logistics & Transport (ZCILT)
- Valid Class C1 or higher driver’s license.
Desirable Qualifications and Experience:
- Master’s degree in operations management, Transport and Logistics, Business Administration, Public Administration or a related discipline.
- 5+ years’ experience in Transport & Logistics Management, Operations management, or Administration management. Experience managing vehicle tracking systems, fuel controls, insurance claims, accident/incident response, vendor/garage performance, route scheduling, asset registers, inventory controls, contract trackers and audit-ready operational documentation.
- Certificate of Professional Competence (CPC) - Zambia Chartered Institute of Logistics and Transport or any other affiliated body.
- Valid Class C1 or higher driver’s license.
TECHNICAL AND BEHAVIOURAL COMPETENCIES
- Problem-Solving Skills
- Business Savvy
- Service Minded
- Good Communication Skills
- Planning and Organization
- Influencing Skills
- Initiative
- Resourcefulness
KEY PERFORMANCE AREAS
- Lead implementation of RTCZ operations controls covering travel, fleet, logistics, office administration, inventory, contracts, assets, insurance, fuel and reporting.
- Oversee fleet scheduled maintenance, repairs, and service approval for all company vehicles and maintain accurate asset records.
- Undertake performance monitoring by tracking and assessing service centers, fleet utilization, expenses, and operational efficiency through regular reporting and analysis.
- Monitor driver behavior, conduct performance reviews, provide feedback, and coordinate required training
- Enforce safety standards, lead accident investigations, update risk assessments, and develop health and safety policies.
- Ensure compliance with statutory regulations and company policies regarding fleet regulations; maintain logs for licenses, permits, and distribution documentation.
- Logistics coordination by managing transport and logistics for distributing commodities and other equipment, ensuring timely and efficient delivery.
- Stakeholder collaboration by working with other units to optimize distribution processes and address challenges.
- Coordinate approved monthly staff travel, accommodation, transport planning, and logistics documentation.
- Oversee fleet use, driver/rider compliance, road safety, VTS monitoring, service plans, maintenance, accident response and transport risk controls.
- Ensure fuel, toll, mileage and vehicle utilisation records are authorised, reconciled and supported by complete documentation.
- Manage office administration, facilities maintenance, access control, health and safety, office equipment maintenance and servicing.
- Oversee inventory receiving, issuing, stock cards, physical counts, monthly inventory reports and corrective action follow up.
- Maintain operational contract trackers, monitor service-provider performance and support contract renewal, closure and escalation processes.
- Coordinate operational asset tracking, transfers, maintenance, loss/damage reporting and disposal recommendations.
- Support insurance planning, maintain insurance trackers, coordinate claims documentation and monitor claim settlements.
- Prepare monthly operations reports and maintain audit-ready evidence files for management, donor and audit review.
- Participate in insurance policy reviews, provider evaluations, and development of comprehensive implementation plans.
- Regularly review fleet operations, incident response, and risk issues, making recommendations for process enhancements
- Participate in insurance policy reviews, provider evaluations, and development of comprehensive implementation plans.
- Regularly review fleet operations, incident response, and risk issues, making recommendations for process enhancements.
- Supervise, coach and support subordinates and build a culture of continuous improvement.
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Applications in the form of a cover letter and CV must be submitted.
Only shortlisted candidates will be contacted.
By applying for the above-mentioned position, you consent to Right to Care to conduct qualification, ID, criminal and reference checks (internal and external) which forms part of the Company’s recruitment policy and procedure. Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful.
Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Right to Care reserves the right to withdraw the vacancy at any time for whatever reason.
Right to Care is an equal opportunity affirmative action employer.
Right to Care Zambia is aware of fraudulent activities by certain individuals claiming to be representatives of the organization.
Be advised that Right to Care does not charge any fee at any stage of the recruitment process, and as such Right to Care Zambia assumes no responsibility for any announcements or activities by such individuals or entities.
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