The Zambia Medicines Regulatory Authority (ZAMRA) is a statutory body established under the Medicines and Allied Substances Act, Chapter 299 of the Laws of Zambia, responsible for the regulation of medicines and allied substances in Zambia. The Authority invites applications from suitably qualified Zambian citizens who are ambitious, innovative, energetic and performance-driven to apply for the following positions:

Job Purpose

To plan, coordinate and manage the human resource operations and administrative services of the Authority, including staff records, leave, contracts, conditions of service, pensions and statutory obligations, and to interpret and communicate human resources policies to management and staff, in order to ensure efficient service delivery and compliance with applicable laws and policies.

Qualifications or requirements 

• Full Form V/Grade 12 School Certificate with five (5) ‘O’ Level credits or better, including English and Mathematics;
• Bachelor’s Degree in Human Resource Management, Public Administration, Business Administration or any related field;
• A Master’s Degree in a relevant field will be an added advantage;

Experience needed

A minimum of five (5) years’ relevant work experience, at least two (2) of which should be at supervisory level; and

Required Skills and Attributes

• Sound knowledge of the Employment Code Act No. 3 of 2019 and other labour and social security legislation;
• Good planning and organisation skills;
• Good communication skills, both oral and written;
• Good interpersonal, negotiation and conflict resolution skills;
• Good analytical, problem-solving and report writing skills;
• Proficiency in computer skills, including Human Resource Management Information Systems;
• High level of integrity, diplomacy and sound judgement;
• Ability to work under pressure and meet deadlines; and
• Ability to handle confidential and sensitive information.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

NOTE: Candidates are required to have their qualifications verified by the Zambia Qualifications Authority (ZAQA) before submitting their applications.

ZAMRA is an equal opportunity employer, and we encourage applications from qualified individuals of all backgrounds.

• Plan, coordinate and supervise human resource operations, including appointments, contracts, confirmations, transfers, separations and leave administration;
• Implement, interpret and communicate human resource policies, Conditions of Service and the Administration Manual, and advise management and staff accordingly;
• Supervise the operations of the Human Resource Registry to ensure that personal files and records are complete, up to date and securely maintained;
• Ensure that the leave plan and leave history of each employee are accurately maintained and kept up to date;
• Coordinate matters relating to pensions, NAPSA, NHIMA, the Workers’ Compensation Fund and other statutory obligations, and ensure that the related records are accurate and current;
• Liaise with commercial banks, financial institutions and other organisations with which the Authority has Memoranda of Understanding;
• Coordinate general administrative services, including office accommodation, utilities and staff welfare, in line with approved policies;
• Contribute to the preparation and monitoring of the departmental budget and operational plans;
• Review and develop human resource operational processes, standard operating procedures and forms in order to enhance efficiency and effectiveness;
• Supervise, coach and appraise staff in the section;
• Prepare periodic reports on human resource operations and administration; and
• Perform any other duties as may be assigned by the supervisor.

• Sound knowledge of the Employment Code Act No. 3 of 2019 and other labour and social security legislation;
• Good planning and organisation skills;
• Good communication skills, both oral and written;
• Good interpersonal, negotiation and conflict resolution skills;
• Good analytical, problem-solving and report writing skills;
• Proficiency in computer skills, including Human Resource Management Information Systems;
• High level of integrity, diplomacy and sound judgement;
• Ability to work under pressure and meet deadlines; and
• Ability to handle confidential and sensitive information.

• Full Form V/Grade 12 School Certificate with five (5) ‘O’ Level credits or better, including English and Mathematics;
• Bachelor’s Degree in Human Resource Management, Public Administration, Business Administration or any related field;
• A Master’s Degree in a relevant field will be an added advantage;
• A minimum of five (5) years’ relevant work experience, at least two (2) of which should be at supervisory level; and
• Full member of the Zambia Institute of Human Resource Management (ZIHRM) with a valid Practising Certificate.