Role Overview:

The Skills Hub Programme Manager is responsible for the strategic leadership, operational management, and continuous development of the organization’s Skills Hub. This role ensures the delivery of high-quality vocational training, digital literacy, and employability skills programs. The Manager will build strong relationships with industry partners, employers, and funders to ensure the curriculum remains relevant and that participants achieve tangible outcomes (employment, entrepreneurship, or further education).

Key Responsibilities:

1. Programme Strategy & Delivery:

• Develop and implement the annual strategy for the Skills Hub, aligning with organizational goals and local labor market needs.
• Oversee the end-to-end delivery of training programs, including scheduling, resource allocation, and facilitator management.
• Ensure training curricula (e.g., digital skills, construction, hospitality, soft skills) are up-to-date, accredited where possible, and meet industry standards.
• Establish clear Key Performance Indicators (KPIs) related to enrollment, completion rates, qualification attainment, and job placements.

2. Partnerships & Stakeholder Management:

• Cultivate and maintain strategic partnerships with local employers, training providers, further education colleges, and funding bodies.
• Engage with employers to secure work placements, apprenticeships, and employment pipelines for graduates.
• Act as the primary point of contact for funders, providing regular impact reports and ensuring compliance with grant conditions.

3. Team Leadership:

• Line manage a team of Trainers, Assessors, and Skills Hub Coordinators.
• Conduct regular performance reviews, identify training needs, and foster a culture of high performance and continuous improvement.
• Ensure safeguarding policies are strictly adhered to by all staff and volunteers within the hub.

4. Monitoring, Evaluation & Reporting:

• Implement a robust M&E framework to track participant progress, from initial assessment to post-program follow-up.
• Collect and analyze data to demonstrate social impact (e.g., social return on investment) for stakeholders and funders.
• Manage the hub’s budget, ensuring cost-effective use of resources and procurement of equipment.

Person Specification:

Education:

• Bachelor’s degree in Education, Business Administration, Social Sciences, or related field (or equivalent experience).

Experience:

• Minimum 5 years of experience in programme management, preferably within skills training, vocational education, or community development. Proven experience managing teams and budgets.

Skills:

• Strong leadership, partnership development, and data analysis skills. Proficiency in CRM systems and Microsoft Office Suite.

Attributes:

• Strategic thinker with a hands-on approach. Passionate about social mobility and closing skills gaps.

• Develop and implement the annual strategy for the Skills Hub, aligning with organizational goals and local labor market needs.
• Oversee the end-to-end delivery of training programs, including scheduling, resource allocation, and facilitator management.
• Ensure training curricula (e.g., digital skills, construction, hospitality, soft skills) are up-to-date, accredited where possible, and meet industry standards.
• Establish clear Key Performance Indicators (KPIs) related to enrollment, completion rates, qualification attainment, and job placements.
• Cultivate and maintain strategic partnerships with local employers, training providers, further education colleges, and funding bodies.
• Engage with employers to secure work placements, apprenticeships, and employment pipelines for graduates.
• Act as the primary point of contact for funders, providing regular impact reports and ensuring compliance with grant conditions.
• Line manage a team of Trainers, Assessors, and Skills Hub Coordinators.
• Conduct regular performance reviews, identify training needs, and foster a culture of high performance and continuous improvement.
• Ensure safeguarding policies are strictly adhered to by all staff and volunteers within the hub.
• Implement a robust M&E framework to track participant progress, from initial assessment to post-program follow-up.
• Collect and analyze data to demonstrate social impact (e.g., social return on investment) for stakeholders and funders.
• Manage the hub’s budget, ensuring cost-effective use of resources and procurement of equipment.

• Strong leadership
• Partnership development
• Data analysis skills
• Proficiency in CRM systems
• Microsoft Office Suite

• Bachelor’s degree in Education, Business Administration, Social Sciences, or related field (or equivalent experience).