Background

CCBA is the 8th largest Coca-Cola bottling partner in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola products sold in Africa by volume. With over 18,000 employees in Africa, CCBA services more than 735,000 customers with a host of international and local brands. CCBA operates in 14 countries, including its six key markets of South Africa, Kenya, Ethiopia, Uganda, Mozambique, and Namibia, as well as Tanzania, Botswana, Zambia, the islands of Comoros and Mayotte, Eswatini, Lesotho, and Malawi.

Coca-Cola Beverages Zambia (CCBZ) invites suitably qualified and high-performing professionals to apply for the position of Specialist: Demand Planning.

ROLE DETAILS

Role: Trainer: Specialist Demand Planning

Function: Commercial

Location: Zambia

Closing Date: 25th September 2026

JOB PURPOSE

Purpose: A Demand Planning Specialist’s purpose is to deliver accurate 18-month rolling forecasts, optimize forecasting models, ensure cross-departmental alignment, and drive a data-driven forecasting process to support business objectives and enhance reliability

Key Duties & Responsibilities

• Accurate 18-Month Rolling Forecast : Deliver and maintain a high-accuracy forecast over an 18-month period, integrating market trends, historical sales, and promotional activities to support business objectives
• Optimized Forecast Models : Refine and optimize statistical forecasting models based on weekly exception reports and data analysis, leading to continuous improvement in forecast accuracy and overall reliability
• Cross-Departmental Alignment on Forecasts : Ensure effective communication and alignment across departments on forecast plans, providing clear visibility and facilitating quick adjustments as needed based on changing business conditions
• Data-Driven Forecasting Process : Drive a highly data-driven forecasting process that incorporates analytical tools, exception monitoring, and regular performance tracking to continually refine and enhance demand planning

KBI

• Forecast accuracy
• Forecasting Turnaround Time
• Out Of Stocks (OOS)

Skills, Experience & Education

Education

• Bachelor’s degree in Supply Chain Management, Business, Statistics, or a related field. A Master’s will be an added advantage

Experience

• 3-4 years experience in developing, managing, and maintaining highly accurate forecasts in fast-paced, complex business environments, ideally within a FMCG industry

Skills

• Strong ability to analyse and interpret complex datasets to identify trends, enhance forecasting accuracy, and implement data-driven improvements
• High attention to detail and accuracy in validating sales data and historical records for reliable forecasting inputs
• Effective collaboration with cross-functional teams, ensuring alignment of forecasts with marketing, sales, and operational objectives
• Ability to quickly adjust forecasts and predictive models in response to changing market conditions, ensuring responsiveness to real-time business needs
• Exceptional communication skills to clearly present forecast plans, insights, and recommendations to stakeholders at all levels of the organization

General

Functional Capabilities

• Forecast development and accuracy
• Data analysis and model optimisation

• Accurate 18-Month Rolling Forecast : Deliver and maintain a high-accuracy forecast over an 18-month period, integrating market trends, historical sales, and promotional activities to support business objectives
• Optimized Forecast Models : Refine and optimize statistical forecasting models based on weekly exception reports and data analysis, leading to continuous improvement in forecast accuracy and overall reliability
• Cross-Departmental Alignment on Forecasts : Ensure effective communication and alignment across departments on forecast plans, providing clear visibility and facilitating quick adjustments as needed based on changing business conditions
• Data-Driven Forecasting Process : Drive a highly data-driven forecasting process that incorporates analytical tools, exception monitoring, and regular performance tracking to continually refine and enhance demand planning

• Strong ability to analyse and interpret complex datasets to identify trends, enhance forecasting accuracy, and implement data-driven improvements
• High attention to detail and accuracy in validating sales data and historical records for reliable forecasting inputs
• Effective collaboration with cross-functional teams, ensuring alignment of forecasts with marketing, sales, and operational objectives
• Ability to quickly adjust forecasts and predictive models in response to changing market conditions, ensuring responsiveness to real-time business needs
• Exceptional communication skills to clearly present forecast plans, insights, and recommendations to stakeholders at all levels of the organization

• Bachelor’s degree in Supply Chain Management, Business, Statistics, or a related field. A Master’s will be an added advantage