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Vacancy title:
Assistant Supervisor - Front Office
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management,Customer Service,Restaurant & Hospitality]
Jobs at:
Mika Lodge
Deadline of this Job:
Friday, July 31 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Friday, July 17 2026, Base Salary: Not Disclosed
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Learn more about Mika Lodge
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JOB DETAILS:
Key Responsibilities:
- Assist in the day-to-day supervision of lodge operations.
- Ensure high standards of customer service are maintained.
- Supervise staff and support departmental coordination.
- Handle guest concerns professionally and promptly.
- Prepare operational reports and maintain accurate records.
- Ensure compliance with company policies and procedures.
Minimum Requirements:
- Diploma or Certificate in Hospitality Management, Hotel Management, Business Administration, or a related field.
- At least two (2) years' experience in a supervisory role within the hospitality industry.
- Strong leadership, communication, and interpersonal skills.
- Good computer literacy.
- Ability to work under pressure and on shifts.
Work Hours: 8
Experience in Months: 12
Level of Education: professional certificate
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