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Call Centre Agent job at Icypeed Logistics
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Icypeed
Website : https://icypeed.com/
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Call Centre Agent
2026-08-05T08:48:33+00:00
Icypeed Logistics
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_5521/logo/Icypeed.jpg
FULL_TIME
Plot 5580 Lusiwasi Road, Off 10101 Libala Road, Lusaka
Lusaka, Zambia
Lusaka
10101
Zambia
Logistics
Customer Service,Transportation & Logistics,Admin & Office,Communications & Writing
ZMW
MONTH
2026-08-06T17:00:00+00:00
8

Icypeed Logistics is looking for a motivated and detail-oriented Call Centre Agent to join its team. The successful candidate will handle customer inquiries, manage client communications, process shipments, and provide exceptional customer service in a fast-paced environment.

  • Handle customer inquiries
  • Manage client communications
  • Process shipments
  • Provide exceptional customer service
  • Strong customer service skills
  • Communication skills
  • Listening skills
  • Interpersonal skills
  • Excellent data entry skills
  • Typing skills
  • Ability to multitask
  • Ability to prioritize tasks
  • Time management skills
  • Ability to handle stressful situations professionally
  • Strong attention to detail
  • Good record-keeping skills
  • Certificate or Diploma in Public Relations or any business-related field.
  • At least 2 years' experience as a Call Centre Agent or in a customer support role.
  • Knowledge of customer service practices and principles.
associate degree
12
JOB-6a72f8e14358c

Vacancy title:
Call Centre Agent

[Type: FULL_TIME, Industry: Logistics, Category: Customer Service,Transportation & Logistics,Admin & Office,Communications & Writing]

Jobs at:
Icypeed Logistics

Deadline of this Job:
Thursday, August 6 2026

Duty Station:
Plot 5580 Lusiwasi Road, Off 10101 Libala Road, Lusaka | Lusaka, Zambia | Lusaka

Summary
Date Posted: Wednesday, August 5 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Icypeed Logistics is looking for a motivated and detail-oriented Call Centre Agent to join its team. The successful candidate will handle customer inquiries, manage client communications, process shipments, and provide exceptional customer service in a fast-paced environment.

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Submit your:

  • Application Letter
  • Updated CV
  • Certified copies of academic and professional certificates
  • Copy of NRC

OR deliver your application to: Plot 5580 Lusiwasi Road, Off 10101 Libala Road, Lusaka.

Deadline: 6th August 2026

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Advertising jobs in Zambia
Job Type: Full-time
Deadline of this Job: Thursday, August 6 2026
Duty Station: Plot 5580 Lusiwasi Road, Off 10101 Libala Road, Lusaka | Lusaka, Zambia | Lusaka
Posted: 05-08-2026
No of Jobs: 1
Start Publishing: 05-08-2026
Stop Publishing (Put date of 2030): 10-10-2076
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