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Vacancy title:
Call Centre Supervisor / Customer Retention / CRM
[Type: FULL_TIME, Industry: Professional Services, Category: Management, Advertising & Marketing, Customer Service, Business Operations]
Jobs at:
A Reputable Company
Deadline of this Job:
Friday, July 31 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Friday, July 24 2026, Base Salary: Not Disclosed
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JOB DETAILS:
A reputable Company
WE ARE HIRING!
JOIN OUR TEAM GROW WITH US
INTERNATIONAL OPERATIONS
BETTING & GAMING INDUSTRY
We are looking for dynamic, results-driven professionals to join our team and play a key role in our continued growth across multiple African markets.
BASED IN LUSAKA, ZAMBIA
EMPLOYMENT TYPE
FULL-TIME
Call Centre Supervisor / Customer Retention / CRM
Degree in Marketing, Business or related field 5+ years' experience in marketing (betting/gaming industry preferred)
Strong knowledge of digital marketing and CRM
Creative, analytical and results-driven
ROLE SUMMARY
Lead the call centre team and drive excellent customer service while focusing on customer retention, loyalty and CRM initiatives.
Join us and be part of an exciting journey in the betting & gaming industry across Africa!
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
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