POSITION DETAILS

Job Title: Driver & Personal Support Assistant

Department: Executive Office

Reports To: Chief Executive Officer

Location: Lusaka (Frequent travel within and outside Lusaka as required)

JOB PURPOSE

The Driver & Personal Support Assistant is responsible for providing safe, reliable, confidential, and professional transportation services to the Chief Executive Officer and, where authorized, members of the CEO's family.

The position also provides both official business support and authorized personal support through the timely execution of errands, travel coordination, document delivery, procurement support, vehicle care, and other assigned responsibilities.

This is a position of trust requiring the highest standards of integrity, confidentiality, professionalism, discretion, reliability, and customer service.

KEY RESPONSIBILITIES

1. Executive Transportation

Safely transport the Chief Executive Officer to meetings, project sites, showrooms, official engagements, airports, and other authorized destinations.

Ensure punctual arrival for all scheduled appointments.

Plan the safest and most efficient travel routes.

Monitor traffic conditions and recommend alternative routes where necessary.

Maintain a professional appearance and courteous manner at all times.

2. Personal Support

Drive the CEO or authorized family members to personal appointments when instructed.

Assist with authorized personal errands, including collections, deliveries, purchases, and other assignments.

Maintain strict confidentiality regarding all personal matters.

Exercise professionalism and discretion at all times.

3. Business Support

Deliver confidential documents and correspondence.

Collect quotations, samples, permits, and business materials.

Conduct banking and statutory errands as assigned.

Support operational logistics when required.

Assist with transporting company property and materials.

4. Vehicle Management

Conduct daily vehicle inspections before use.

Maintain cleanliness inside and outside the vehicle.

Monitor fuel levels and arrange timely refueling.

Maintain the Vehicle Log Book and Fuel Log Book accurately.

Report defects, accidents, damage, or maintenance requirements immediately.

Ensure vehicle licenses, insurance, and roadworthiness remain valid.

5. Safety & Security

Drive responsibly and in full compliance with the Road Traffic Act and all applicable regulations.

Prioritize the safety of passengers, pedestrians, and company property.

Observe defensive driving practices.

Ensure passengers use seat belts.

Safeguard confidential documents and valuables entrusted to the vehicle.

6. Occupational Health & Safety

Follow Company Occupational Health & Safety policies.

Maintain safe working practices while travelling to offices, customer premises, project sites, and private residences.

Report accidents, incidents, hazards, or near misses immediately.

7. General Responsibilities

Maintain confidentiality regarding Company operations and the CEO's personal affairs.

Demonstrate honesty, integrity, maturity, and sound judgement.

Be available for occasional early morning, evening, weekend, or public holiday assignments where operationally required.

Perform any other lawful duties reasonably assigned by the Chief Executive Officer.

KEY PERFORMANCE INDICATORS (KPIs)

Performance will be measured against:

• Safe driving record.
• Punctuality.
• Vehicle cleanliness and maintenance.
• Accuracy of vehicle and fuel records.
• Professional conduct.
• Confidentiality.
• Timely completion of official and personal assignments.
• Reliability and responsiveness.
• Compliance with Company policies and traffic regulations.

MINIMUM QUALIFICATIONS

Minimum Grade 12 School Certificate.

Valid Class C or higher Driver's Licence.

Defensive Driving Certificate will be an added advantage.

First Aid Training will be an added advantage.

EXPERIENCE REQUIRED

Minimum 5 years' professional driving experience, preferably supporting senior executives, directors, business owners, or corporate management.

Experience driving both within Lusaka and long-distance routes is essential.

TECHNICAL COMPETENCIES

The successful candidate must demonstrate competence in:

• Professional driving.
• Route planning and navigation.
• Vehicle inspection and basic maintenance.
• Defensive driving.
• Record keeping.
• Safe handling of confidential documents.
• Customer service.
• Time management.

PERSONAL ATTRIBUTES

The successful candidate must be:

• Highly trustworthy.
• Honest and dependable.
• Mature and responsible.
• Professional and courteous.
• Well presented.
• Calm under pressure.
• Respectful.
• Discreet and confidential.
• Organized.
• Flexible.
• Self-disciplined.
• Able to work independently with minimal supervision.

HR COMMENT

This is a professional support role requiring a mature, dependable, and highly trusted individual.

The successful candidate must understand that the position includes both official Company responsibilities and personal support to the Chief Executive Officer. The role therefore requires exceptional integrity, discretion, confidentiality, and professionalism, as the employee will regularly handle sensitive information, represent the CEO in public, and be entrusted with responsibilities requiring a high degree of trust.

Our office is Ibex Hill

Unit 3, Ibex Hub Mall, Corner of Chimanga Road & Bill Sela Street, Ibex Hill, Lusaka.

Candidates who live in Ibex hill, Salama Park, State Lodge and surrounding areas are more encouraged to apply.

• Safely transport the Chief Executive Officer to meetings, project sites, showrooms, official engagements, airports, and other authorized destinations.
• Ensure punctual arrival for all scheduled appointments.
• Plan the safest and most efficient travel routes.
• Monitor traffic conditions and recommend alternative routes where necessary.
• Maintain a professional appearance and courteous manner at all times.
• Drive the CEO or authorized family members to personal appointments when instructed.
• Assist with authorized personal errands, including collections, deliveries, purchases, and other assignments.
• Maintain strict confidentiality regarding all personal matters.
• Exercise professionalism and discretion at all times.
• Deliver confidential documents and correspondence.
• Collect quotations, samples, permits, and business materials.
• Conduct banking and statutory errands as assigned.
• Support operational logistics when required.
• Assist with transporting company property and materials.
• Conduct daily vehicle inspections before use.
• Maintain cleanliness inside and outside the vehicle.
• Monitor fuel levels and arrange timely refueling.
• Maintain the Vehicle Log Book and Fuel Log Book accurately.
• Report defects, accidents, damage, or maintenance requirements immediately.
• Ensure vehicle licenses, insurance, and roadworthiness remain valid.
• Drive responsibly and in full compliance with the Road Traffic Act and all applicable regulations.
• Prioritize the safety of passengers, pedestrians, and company property.
• Observe defensive driving practices.
• Ensure passengers use seat belts.
• Safeguard confidential documents and valuables entrusted to the vehicle.
• Follow Company Occupational Health & Safety policies.
• Maintain safe working practices while travelling to offices, customer premises, project sites, and private residences.
• Report accidents, incidents, hazards, or near misses immediately.
• Maintain confidentiality regarding Company operations and the CEO's personal affairs.
• Demonstrate honesty, integrity, maturity, and sound judgement.
• Be available for occasional early morning, evening, weekend, or public holiday assignments where operationally required.
• Perform any other lawful duties reasonably assigned by the Chief Executive Officer.

• Professional driving.
• Route planning and navigation.
• Vehicle inspection and basic maintenance.
• Defensive driving.
• Record keeping.
• Safe handling of confidential documents.
• Customer service.
• Time management.

• Minimum Grade 12 School Certificate.
• Valid Class C or higher Driver's Licence.
• Defensive Driving Certificate will be an added advantage.
• First Aid Training will be an added advantage.