Vacancy title:
O’Sense Sales Executive – SME Acquisition

[Type: FULL_TIME, Industry: Manufacturing, Category: Sales & Retail, Business Operations, Advertising & Marketing]

Jobs at:
Hero Control Systems Ltd

Deadline of this Job:
Wednesday, September 30 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Thursday, September 17 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Hero Control System (HCS) LTD is seeking an O’Sense Sales Executive to focus on SME Acquisition. O’Sense is a product designed to help businesses manage various operational aspects.

Responsibilities or duties:

The Sales Executive will acquire new SME customers through field prospecting, decision-maker engagement, needs analysis, O’Sense demonstrations, conversion and customer expansion.

• Identify and build a database of potential SME customers.
• Conduct daily field prospecting, calls, WhatsApp outreach and business visits.
• Identify owners, directors and decision-makers.
• Understand problems involving payroll, sales follow-up, stock, invoicing, bookkeeping and administration.
• Match the customer’s immediate problem to the most relevant O’Sense application.
• Conduct practical product demonstrations and explain O’Sense in simple business language.
• Prepare proposals, follow up prospects, handle objections and close sales within approved parameters.
• Ensure customer activation and onboarding.
• Identify cross-selling and upselling opportunities after the initial sale.

Primary Target Market:

• Retail businesses
• Wholesalers and distributors
• Professional service businesses
• General SMEs
• Growing owner-managed businesses
• Businesses relying heavily on spreadsheets, notebooks and WhatsApp.

Primary O’Sense Focus:

• SalesOps – clients, pipeline and sales intelligence.
• Inventory – product catalogue, stock, quotations and online store.
• Xeel – employee management, payroll, payslips, leave and attendance.
• MoneySense – books and financial visibility.

Qualifications or requirements (e.g., education, skills):

Required Qualifications & Experience

• Grade 12 certificate or equivalent.
• Diploma/degree in Business, Marketing, Sales, IT or related field is an advantage.
• Minimum 2 years’ proven sales/business development experience.
• Experience meeting sales targets is strongly preferred.
• Technology, telecommunications, financial services, business services or SaaS sales experience is an advantage.

Skills & Competencies

• Strong communication and negotiation.
• Prospecting and lead generation.
• Customer relationship management.
• Presentation and demonstration ability.
• Business problem identification.
• Digital and WhatsApp proficiency.
• Strong follow-up discipline.
• Self-management, resilience and initiative.

Performance Targets – Initial 90-Day Pilot

Any other provided details (e.g., benefits, work environment, team info, or additional notes):

Operational software for your business. Built on the WhatsApp you already use.

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Closing Date: 30th September, 2026

Selection Process: Shortlisted candidates should complete a practical sales assessment covering prospecting, needs discovery, a short O’Sense pitch, objection handling and ability to secure a next step.

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