Background

Performance Insurance Brokers Limited is seeking a professional, confident and creative Receptionist to provide front-office and customer service support while assisting with the company's social media and digital communications.

Key Responsibilities

• Welcome and assist clients and visitors professionally
• Answer calls, handle enquiries and manage appointments
• Receive and distribute correspondence and documents
• Manage the company's social media platforms
• Create and publish engaging digital content
• Monitor social media messages, comments and engagement
• Coordinate photos, videos and graphics for online campaigns
• Prepare social media content calendars and performance reports
• Maintain a professional reception environment

What We Are Looking For

• Grade 12 Certificate
• Diploma or Degree in Public Relations, Marketing, Mass Communication, Business Administration, Journalism, Digital Marketing or related field
• At least 2 years' relevant experience
• Excellent communication and customer service skills
• Experience managing social media platforms
• Good writing, proofreading and content creation skills
• Proficiency in Microsoft Office
• Basic graphic design/video editing is an added advantage
• Insurance industry knowledge is an added advantage

• Welcome and assist clients and visitors professionally
• Answer calls, handle enquiries and manage appointments
• Receive and distribute correspondence and documents
• Manage the company's social media platforms
• Create and publish engaging digital content
• Monitor social media messages, comments and engagement
• Coordinate photos, videos and graphics for online campaigns
• Prepare social media content calendars and performance reports
• Maintain a professional reception environment

• Excellent communication and customer service skills
• Experience managing social media platforms
• Good writing, proofreading and content creation skills
• Proficiency in Microsoft Office
• Basic graphic design/video editing is an added advantage
• Insurance industry knowledge is an added advantage

• Grade 12 Certificate
• Diploma or Degree in Public Relations, Marketing, Mass Communication, Business Administration, Journalism, Digital Marketing or related field