Background

The Zambia Information and Communications Technology Authority (ZICTA) is a statutory body established under the Information and Communication Technologies Act No. 15 of 2009 to regulate the Information and Communication Technology (ICT) sector. ZICTA is also responsible for the regulation of the Postal and Courier Services sector in the country.

Purpose of the Job

To manage the risk management framework and monitoring and evaluation processes within the Authority. This role ensures that all significant risks are identified, assessed, and mitigated, and that the effectiveness of strategic initiatives and risk management activities is systematically monitored and evaluated. The Senior Risk Officer will develop and implement risk management strategies, maintain the Risk Register, and provide comprehensive reports on risk and performance to support informed decision-making and continuous improvement.

Main Responsibilities

Risk Management:

• Develops and implements the Authority's risk management framework and strategies.
• Maintains and updates the Risk Register, ensuring comprehensive identification, assessment, and mitigation of risks.
• Conducts regular risk assessments and audits to ensure compliance with risk management policies and procedures.
• Provides training and guidance on risk management practices to staff across the organization.

Monitoring and Evaluation (M&E):

• Develops and implements M&E frameworks and methodologies to assess the effectiveness of strategic initiatives and risk management activities.
• Monitors the implementation of strategic initiatives and evaluate their impact on organizational goals.
• Conducts regular and ad-hoc evaluations, including data collection, analysis, and reporting.

Reporting and Analysis:

• Prepares detailed reports on risk management activities and the outcomes of M&E processes.
• Presents findings, insights, and recommendations to senior management and the Board.
• Ensures accurate and timely reporting on the performance contract and other key metrics.

Compliance and Governance:

• Ensures the Authority's risk management and M&E practices comply with relevant regulations and standards.
• Supports internal and external audits related to risk management and performance monitoring.
• Maintains documentation and records related to risk and M&E activities.

Stakeholder Engagement:

• Collaborates with internal and external stakeholders to support risk management and M&E activities.
• Communicates the importance and impact of risk management and M&E practices to stakeholders at all levels.
• Represents the Authority in discussions and negotiations related to risk and M&E projects.

Continuous Improvement:

• Identifies opportunities for improving the risk management and M&E processes.
• Implements best practices and innovative approaches to enhance the effectiveness and efficiency of risk and M&E activities.
• Fosters a culture of continuous improvement and learning within the organization.

Requirements

General Education:

• Full Grade 12 School Certificate

Professional/Academic Qualifications:

• Master’s Degree in Business Management or equivalent

Relevant Pre-Job Experience:

• 5 years’ and above post-qualification experience

Professional body membership:

• Must have a valid and relevant professional qualification.

• Develops and implements the Authority's risk management framework and strategies.
• Maintains and updates the Risk Register, ensuring comprehensive identification, assessment, and mitigation of risks.
• Conducts regular risk assessments and audits to ensure compliance with risk management policies and procedures.
• Provides training and guidance on risk management practices to staff across the organization.
• Develops and implements M&E frameworks and methodologies to assess the effectiveness of strategic initiatives and risk management activities.
• Monitors the implementation of strategic initiatives and evaluate their impact on organizational goals.
• Conducts regular and ad-hoc evaluations, including data collection, analysis, and reporting.
• Prepares detailed reports on risk management activities and the outcomes of M&E processes.
• Presents findings, insights, and recommendations to senior management and the Board.
• Ensures accurate and timely reporting on the performance contract and other key metrics.
• Ensures the Authority's risk management and M&E practices comply with relevant regulations and standards.
• Supports internal and external audits related to risk management and performance monitoring.
• Maintains documentation and records related to risk and M&E activities.
• Collaborates with internal and external stakeholders to support risk management and M&E activities.
• Communicates the importance and impact of risk management and M&E practices to stakeholders at all levels.
• Represents the Authority in discussions and negotiations related to risk and M&E projects.
• Identifies opportunities for improving the risk management and M&E processes.
• Implements best practices and innovative approaches to enhance the effectiveness and efficiency of risk and M&E activities.
• Fosters a culture of continuous improvement and learning within the organization.

• Master’s Degree in Business Management or equivalent
• Full Grade 12 School Certificate
• 5 years’ and above post-qualification experience
• Must have a valid and relevant professional qualification.