Background information about the job or company (e.g., role context, company overview)

IQUBE Zambia Limited is seeking a qualified and experienced Weighing Scale Specialist to support its retail operations.

Qualifications or requirements (e.g., education, skills)

• Diploma or degree in Electronics, Electrical Engineering, Instrumentation or a related field.
• Knowledge of barcode-label printing scales and POS system integration.
• Understanding of weights and measures compliance requirements.
• Strong troubleshooting, communication and reporting skills.

Experience needed

• Minimum of three years’ experience supporting weighing scales in a retail environment.
• Practical experience in installing, configuring, calibrating and repairing electronic weighing scales.

Responsibilities or duties

• Install, configure and maintain retail weighing scales.
• Diagnose and repair scale hardware and software faults.
• Calibrate scales to ensure accurate weighing and pricing.
• Configure PLUs, barcodes, labels and network connectivity.
• Integrate weighing scales with retail POS systems.
• Conduct preventive maintenance and maintain service records.
• Provide onsite and remote technical support to stores.
• Ensure all scales comply with applicable regulatory standards.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Ability to diagnose hardware, software and connectivity problems.
• Willingness to travel to different company locations when required.

• Install, configure and maintain retail weighing scales.
• Diagnose and repair scale hardware and software faults.
• Calibrate scales to ensure accurate weighing and pricing.
• Configure PLUs, barcodes, labels and network connectivity.
• Integrate weighing scales with retail POS systems.
• Conduct preventive maintenance and maintain service records.
• Provide onsite and remote technical support to stores.
• Ensure all scales comply with applicable regulatory standards.

• Troubleshooting
• Communication
• Reporting
• Hardware diagnosis
• Software diagnosis
• Connectivity problem diagnosis

• Diploma or degree in Electronics, Electrical Engineering, Instrumentation or a related field.
• Practical experience in installing, configuring, calibrating and repairing electronic weighing scales.
• Knowledge of barcode-label printing scales and POS system integration.
• Understanding of weights and measures compliance requirements.