Vacancy title:
WhatsApp Assistant

[Type: FULL_TIME, Industry: Professional Services, Category: Sales & Retail, Admin & Office, Customer Service, Communications & Writing]

Jobs at:
A Private Company

Deadline of this Job:
Friday, September 25 2026

Duty Station:
Chacha Road | Lusaka | Lusaka

Summary
Date Posted: Friday, September 11 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background

Master Sales Phone Accessories is looking for a WhatsApp Assistant to support customer communication, order management and sales activities through WhatsApp.

Core Duties & Responsibilities

• Respond to client inquiries and manage customer interactions professionally over WhatsApp.
• Compile, organize, and track all incoming orders placed through WhatsApp.
• Coordinate directly with the shop supervisor to ensure smooth order fulfillment.
• Regularly post promotional content and updates across relevant WhatsApp groups.
• Follow up on pending inquiries to convert prospective buyers into confirmed sales.

Candidate Requirements

• Strong familiarity with WhatsApp and WhatsApp Business.
• Excellent written and verbal communication skills with a customer-first attitude.
• Detail-oriented mindset capable of handling multiple chats simultaneously.
• Reliable and able to consistently report to the physical shop location on Chacha Road.
• Must be willing to report on Monday.
• Must be between 18 and 23 years old.

Remuneration & Perks

• K1,000 per month
• Transport provided
• Lunch provided

Work Hours: 8

Experience in Months: 12

Level of Education: high school

Job application procedure
Interested in applying for this job? Click here to submit your application now.

To apply, send your cover letter, detailed CV, NRC and academic qualifications

WhatsApp: 0769584575

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