Job Description

We are seeking a reliable, disciplined, and safety-conscious Biker/Delivery Rider to join our operations team. This role is critical in ensuring the prompt, safe, and efficient transport of goods and documents across local routes. Operating a company-provided motorcycle, the successful candidate will play a vital role in maintaining high service standards, route accuracy, and overall client satisfaction.

Key Responsibilities

• Safe Delivery Operations: Safely navigate local routes to ensure timely, accurate, and secure deliveries to clients and business locations.
• Vehicle Care & Maintenance: Operate and care for the company-provided motorcycle in strict compliance with road safety laws, conducting daily pre-trip and post-trip inspections.
• Package Integrity & Verification: Verify delivery details, handle parcels with care to prevent loss or damage, and obtain proper proof of delivery upon handover.
• Communication & Coordination: Maintain clear, prompt, and professional communication with dispatchers, managers, and clients regarding order statuses or route delays.
• Safety & Compliance: Adhere strictly to company safety protocols, navigation guidelines, road traffic regulations, and personal protective equipment (PPE) requirements.
• Record Keeping: Maintain accurate physical or digital logs of daily completed deliveries, fuel usage, mileage, and general operational activities.
• Incident Reporting: Report any traffic incidents, vehicle faults, or customer service issues immediately to management.

Required Qualifications, Skills, and Experience

• Licensing & Identity: Must be a Zambian citizen with a valid Zambian Driver’s Licence (properly endorsed for motorcycles).
• Experience: Minimum of 2–3 years of active, professional riding experience.
• Education: Full Grade 12 Certificate with a minimum of five (5) credits, including English and Mathematics.
• Equipment: Motorbike will be provided by the company.
• Route Knowledge: Demonstrated familiarity with navigating local city routes, shortcuts, residential areas, and commercial hubs.

Personal Attributes

• High sense of responsibility, personal integrity, and dependability.
• Strong spatial awareness and route-planning ability.
• Punctual, disciplined, and capable of working independently under minimal supervision.
• Clear verbal communication and good interpersonal skills.
• High attention to detail regarding cargo handling and document verification.

• Safe Delivery Operations: Safely navigate local routes to ensure timely, accurate, and secure deliveries to clients and business locations.
• Vehicle Care & Maintenance: Operate and care for the company-provided motorcycle in strict compliance with road safety laws, conducting daily pre-trip and post-trip inspections.
• Package Integrity & Verification: Verify delivery details, handle parcels with care to prevent loss or damage, and obtain proper proof of delivery upon handover.
• Communication & Coordination: Maintain clear, prompt, and professional communication with dispatchers, managers, and clients regarding order statuses or route delays.
• Safety & Compliance: Adhere strictly to company safety protocols, navigation guidelines, road traffic regulations, and personal protective equipment (PPE) requirements.
• Record Keeping: Maintain accurate physical or digital logs of daily completed deliveries, fuel usage, mileage, and general operational activities.
• Incident Reporting: Report any traffic incidents, vehicle faults, or customer service issues immediately to management.

• Strong spatial awareness and route-planning ability.
• Clear verbal communication and good interpersonal skills.
• High attention to detail regarding cargo handling and document verification.

• Must be a Zambian citizen with a valid Zambian Driver’s Licence (properly endorsed for motorcycles).
• Full Grade 12 Certificate with a minimum of five (5) credits, including English and Mathematics.
• Demonstrated familiarity with navigating local city routes, shortcuts, residential areas, and commercial hubs.