Job Description

To execute defined sales activities within a designated area, meeting set targets and fostering strong client relationships through consistent engagement and service excellence.

ZAQA certificates

• Identify and escalate potential risks which may lead to increased costs
• Adhere to standards and procedures to reduce costs
• Identify process improvements to save costs
• Drive and increase an average balance of a specific portfolio of assets
• Identify and utilize opportunities for net income return growth
• Identify and utilize opportunities for liability growth
• Achieve the Net Income Return for the Business
• Drive an increase in average balance of specific portfolio of liabilities
• Contribute to client service delivery culture through adherence to approved organisational service delivery principles
• Resolve customer dissatisfaction/complaints by taking ownership of the problem
• Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions

• Execute defined sales activities within a designated area, meeting set targets.
• Foster strong client relationships through consistent engagement and service excellence.
• Identify and escalate potential risks which may lead to increased costs.
• Adhere to standards and procedures to reduce costs.
• Identify process improvements to save costs.
• Drive and increase an average balance of a specific portfolio of assets.
• Identify and utilize opportunities for net income return growth.
• Identify and utilize opportunities for liability growth.
• Achieve the Net Income Return for the Business.
• Drive an increase in average balance of specific portfolio of liabilities.
• Contribute to client service delivery culture through adherence to approved organisational service delivery principles.
• Resolve customer dissatisfaction/complaints by taking ownership of the problem.
• Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions.

• Sales activities
• Client relationship management
• Service excellence
• Risk identification and escalation
• Cost reduction
• Process improvement
• Income and liability growth strategies
• Customer service delivery
• Problem resolution
• SLA adherence

• ZAQA certificates