Description

TopFloor is offering a paid Internship opportunity to provide valuable work experience and professional development to emerging HR Talent. The internship is designed for recent graduates or final year students pursuing a qualification in Human Resource Management and are eager to gain practical experience in HR operations within a dynamic environment. The intern will assist the TopFloor team in various HR functions including but not limited to recruitment, employee onboarding, payroll support and compliance tracking while developing essential HR skills and knowledge.

Key Responsibilities

Essence of HR & Labour Law Cornerstones

• Assist in research and documentation of Zambian labour laws and HR best practices
• Support compliance audits and policy reviews for clients

Strategic Human Resource Planning

• Participate in workforce planning sessions and talent mapping exercises
• Assist in drafting HR strategy documents and organizational charts

Payroll Support

• Shadow payroll processing activities and learn statutory deduction calculations
• Help prepare payroll summaries and reconcile employee records

Contract Management

• Draft and review employment contracts under supervision
• Maintain contract tracking systems and support renewal processes

Health & Safety Compliance

• Assist in compiling health and safety checklists and compliance reports
• Support awareness campaigns and training logistics

Statutory Compliance (Registrations & Returns)

• Learn about NAPSA, NHIMA, ZRA, and PACRA requirements
• Support the preparation and submission of statutory returns

Recruitment & Selection

• Draft job adverts, screen CVs, and schedule interviews
• Participate in interview panels and candidate assessments

Training & Development

• Assist in planning and coordinating training sessions
• Capture feedback and help evaluate training effectiveness

Team Building & Culture Initiatives

• Support the design and facilitation of team-building activities
• Document outcomes and contribute to post-event reports

Exit Interviews & Offboarding

• Help schedule and document exit interviews
• Support the offboarding checklist process and knowledge transfer tracking

Requirements

• Pursuing or recently completed a Diploma or Bachelor’s Degree in Human Resource Management.
• Student Membership with Zambia Institute of Human Resource Management (ZIHRM) is an added advantage
• Strong interest in Human Capital and willingness to learn and gain hands-on experience.
• Basic knowledge of HR principles and labour laws is an advantage.
• Good communication skills, both written and verbal.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Ability to maintain confidentiality and demonstrate professionalism.
• Strong organisational skills and ability to multitask.
• Team player with a positive attitude and eagerness to learn.
• Fluent in English and preferably one local language.
• The internship may require occasional travel to client sites.

Benefits

• Continuous Learning & Professional Development
• Opportunity to support the Evolution of a Strong Professional Brand
• Exposure to Leading Organisations / Industry
• Meaningful Work That Impacts People and Organisations around the COMESA region
• A Supportive, Collaborative Culture
• Dynamic, Fast‑Paced Environment

• Assist in research and documentation of Zambian labour laws and HR best practices
• Support compliance audits and policy reviews for clients
• Participate in workforce planning sessions and talent mapping exercises
• Assist in drafting HR strategy documents and organizational charts
• Shadow payroll processing activities and learn statutory deduction calculations
• Help prepare payroll summaries and reconcile employee records
• Draft and review employment contracts under supervision
• Maintain contract tracking systems and support renewal processes
• Assist in compiling health and safety checklists and compliance reports
• Support awareness campaigns and training logistics
• Learn about NAPSA, NHIMA, ZRA, and PACRA requirements
• Support the preparation and submission of statutory returns
• Draft job adverts, screen CVs, and schedule interviews
• Participate in interview panels and candidate assessments
• Assist in planning and coordinating training sessions
• Capture feedback and help evaluate training effectiveness
• Support the design and facilitation of team-building activities
• Document outcomes and contribute to post-event reports
• Help schedule and document exit interviews
• Support the offboarding checklist process and knowledge transfer tracking

• Good communication skills, both written and verbal.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Ability to maintain confidentiality and demonstrate professionalism.
• Strong organisational skills and ability to multitask.
• Team player with a positive attitude and eagerness to learn.
• Fluent in English and preferably one local language.

• Pursuing or recently completed a Diploma or Bachelor’s Degree in Human Resource Management.
• Student Membership with Zambia Institute of Human Resource Management (ZIHRM) is an added advantage
• Strong interest in Human Capital and willingness to learn and gain hands-on experience.
• Basic knowledge of HR principles and labour laws is an advantage.