Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and 1,400+ hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

Our people are at the core of our success. Your role guarantees variety and excitement every day. At RHG, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

Role context

At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. Apply now for:

People & Culture Administration and Training Officer

As a People & Culture Administration and Training Officer you will be involved in various aspects of people operations related administration,training and coordination. You will work with the People and Culture Team to deliver people administration and training services to the employees and managers.

Responsibilities or duties

• Establish and maintain positive employee relations by effectively addressing employee concerns, queries, and suggestions.
• Coordinate and facilitate recruitment activities, including maintaining an up-to-date CV database for future hiring needs.
• Conduct comprehensive New Hire Orientation and onboarding programmes to ensure new employees are successfully integrated into the hotel culture and standards.
• Develop, coordinate, and deliver hotel-wide training programmes, including customer service, Responsible Business, compliance, and operational training.
• Identify departmental training needs, develop annual training plans, and support Department Heads with coaching, on-the-job training (OJT), and employee development initiatives.
• Maintain accurate and confidential employee records, including personnel files, leave records, training records, attendance registers, and other People & Culture databases.
• Prepare and submit People & Culture reports, correspondence, and other official documentation accurately and within required deadlines.
• Coordinate People & Culture activities across all departments to ensure effective communication and implementation of HR initiatives.
• Promote employee engagement and welfare by organizing staff recognition programmes, social events, sports, wellness, and other employee activities.
• Maintain and update internal communication channels, including notice boards and employee information.
• Monitor compliance with hotel policies, training standards, and mandatory learning requirements through regular follow-up and workplace observations.
• Develop and implement training strategies that support business objectives, improve customer service standards, and enhance employee performance.
• Foster a culture of continuous learning by introducing innovative training methods and supporting competency development across all roles.
• Arrange meetings, training sessions, and events by coordinating venues, equipment, refreshments, and required materials.
• Manage office administration, including hotel mail, trace files, stationery supplies, and confidential correspondence.
• Promote excellent interdepartmental relationships while consistently demonstrating professionalism, a positive attitude, and pride in representing the hotel.
• Support the hotel’s Responsible Business initiatives by actively participating in environmental, social, and community programmes.

Qualifications or requirements 

• Proficiency in Workday or similar HRIS tools and Microsoft Office applications
• Knowledge of HR best practices, policies, and regulations
• Excellent written and verbal communication, customer service, and problem-solving skills.
• Attention to detail, accuracy, and confidentiality
• Ability to work independently and as part of a team
• Flexible and able to deal with change in a fast-moving environment.

Your Benefits:

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Exclusive team rates and discounts on food & drinks for you, your family and friends at all Radisson Hotels
• Employee benefits portal with further discounts and regional special conditions
• Access to more than 2,000 online training courses through the in-house Radisson Academy
• Diverse career opportunities worldwide in over 1,500 hotels

• Establish and maintain positive employee relations by effectively addressing employee concerns, queries, and suggestions.
• Coordinate and facilitate recruitment activities, including maintaining an up-to-date CV database for future hiring needs.
• Conduct comprehensive New Hire Orientation and onboarding programmes to ensure new employees are successfully integrated into the hotel culture and standards.
• Develop, coordinate, and deliver hotel-wide training programmes, including customer service, Responsible Business, compliance, and operational training.
• Identify departmental training needs, develop annual training plans, and support Department Heads with coaching, on-the-job training (OJT), and employee development initiatives.
• Maintain accurate and confidential employee records, including personnel files, leave records, training records, attendance registers, and other People & Culture databases.
• Prepare and submit People & Culture reports, correspondence, and other official documentation accurately and within required deadlines.
• Coordinate People & Culture activities across all departments to ensure effective communication and implementation of HR initiatives.
• Promote employee engagement and welfare by organizing staff recognition programmes, social events, sports, wellness, and other employee activities.
• Maintain and update internal communication channels, including notice boards and employee information.
• Monitor compliance with hotel policies, training standards, and mandatory learning requirements through regular follow-up and workplace observations.
• Develop and implement training strategies that support business objectives, improve customer service standards, and enhance employee performance.
• Foster a culture of continuous learning by introducing innovative training methods and supporting competency development across all roles.
• Arrange meetings, training sessions, and events by coordinating venues, equipment, refreshments, and required materials.
• Manage office administration, including hotel mail, trace files, stationery supplies, and confidential correspondence.
• Promote excellent interdepartmental relationships while consistently demonstrating professionalism, a positive attitude, and pride in representing the hotel.
• Support the hotel’s Responsible Business initiatives by actively participating in environmental, social, and community programmes.

• Proficiency in Workday or similar HRIS tools and Microsoft Office applications
• Knowledge of HR best practices, policies, and regulations
• Excellent written and verbal communication, customer service, and problem-solving skills.
• Attention to detail, accuracy, and confidentiality
• Ability to work independently and as part of a team
• Flexible and able to deal with change in a fast-moving environment.

• Proficiency in Workday or similar HRIS tools and Microsoft Office applications
• Knowledge of HR best practices, policies, and regulations
• Excellent written and verbal communication, customer service, and problem-solving skills.
• Attention to detail, accuracy, and confidentiality
• Ability to work independently and as part of a team
• Flexible and able to deal with change in a fast-moving environment.