Background information about the job or company (e.g., role context, company overview)

As the first point of contact, the Receptionist plays a key role in creating a positive customer experience and supporting the dealership's daily administrative operations.

Responsibilities or duties

• Customer Welcome: Greet customers, vendors, and visitors in a professional and friendly manner.
• Communication: Answer and direct incoming phone calls, take detailed messages, and respond to general inquiries about the dealership.
• Administrative Support: Perform data entry using dealership management software, maintain customer records, and process incoming and outgoing mail.
• Customer Service: Schedule appointments, coordinate customer payments, and assist with basic office duties to ensure a smooth customer flow.
• Office Maintenance: Keep the front desk, customer lounge, and reception area clean and organized at all times.

• Greet customers, vendors, and visitors in a professional and friendly manner.
• Answer and direct incoming phone calls, take detailed messages, and respond to general inquiries about the dealership.
• Perform data entry using dealership management software, maintain customer records, and process incoming and outgoing mail.
• Schedule appointments, coordinate customer payments, and assist with basic office duties to ensure a smooth customer flow.
• Keep the front desk, customer lounge, and reception area clean and organized at all times.

• Professional and friendly demeanor
• Communication skills
• Data entry skills
• Customer service skills
• Organizational skills

• Experience with dealership management software is a plus.