We Are Hiring!

Position: Receptionist

We are seeking a professional, friendly Receptionist to be the first point of contact for our visitors, customers, and stakeholders while ensuring efficient management of the reception area and general customer enquiries. If you pride yourself on excellent customer service and keeping things organized, we want to hear from you.

Key Responsibilities

• Serve as the first point of contact for clients and visitors, providing professional assistance and directing enquiries appropriately.
• Manage front desk operations, including incoming calls, visitor records, appointments, meetings, and correspondence.
• Maintain a welcoming, organized, and professional reception environment that enhances the customer experience.
• Address customer enquiries and concerns promptly, escalating issues where necessary and supporting branch customer service initiatives.

Qualifications & Experience

• 5 O’ Level passes including English Language, plus a Certificate/Diploma in Secretarial Studies, Office Administration, Customer Service, or a related field.
• At least 1 year of experience in a receptionist, front office, or customer service role.
• Proficiency in MS Office (Word, Excel, Outlook) and familiarity with telephone systems and general office equipment.
• Excellent communication and interpersonal skills, with a professional, customer-focused approach and the ability to remain composed under pressure.
• Strong organizational, administrative, and computer skills, with the ability to multitask, manage confidential information, and work efficiently in a fast-paced environment.

• Serve as the first point of contact for clients and visitors, providing professional assistance and directing enquiries appropriately.
• Manage front desk operations, including incoming calls, visitor records, appointments, meetings, and correspondence.
• Maintain a welcoming, organized, and professional reception environment that enhances the customer experience.
• Address customer enquiries and concerns promptly, escalating issues where necessary and supporting branch customer service initiatives.

• Proficiency in MS Office (Word, Excel, Outlook)
• Familiarity with telephone systems and general office equipment.
• Excellent communication and interpersonal skills
• Professional, customer-focused approach
• Ability to remain composed under pressure
• Strong organizational, administrative, and computer skills
• Ability to multitask
• Ability to manage confidential information
• Ability to work efficiently in a fast-paced environment

• 5 O’ Level passes including English Language
• Certificate/Diploma in Secretarial Studies, Office Administration, Customer Service, or a related field.