Salty enterprises invite suitably qualified, experienced and motivated candidates to apply for the following positions:

RECEPTIONISTS — 1 POSITION

Duty Station: Ndola

Role Focus: Front Office Management

Key Responsibilities

• Welcome visitors and clients professionally and direct them to the appropriate staff members.
• Answer and direct telephone calls, take messages and respond to general enquiries.
• Provide clients with accurate basic information about the company and its services.
• Receive, sort and distribute incoming correspondence and maintain an organised reception area.
• Schedule appointments and assist with meeting arrangements where required.
• Maintain visitor logs, appointment records and other front-office documentation.
• Assist with filing, photocopying, scanning, data entry and other administrative duties.
• Handle client information and company documents confidentially.
• Support smooth daily office operations and provide courteous customer service.

Minimum Qualifications and Requirements

• A Diploma or Certificate in Front Office Management, Secretarial Studies, Business Administration, Public Relations or a related field.
• At least 2–3 years of relevant work experience in reception, front office management, customer service or administration.
• Excellent verbal and written communication skills.
• Good telephone etiquette and strong interpersonal and customer-service skills.
• Computer literacy, including Microsoft Word, Excel, email and basic office systems.
• Good organisational skills, attention to detail and the ability to manage several routine tasks.
• A professional, presentable and welcoming manner.
• High levels of integrity, reliability, confidentiality and professionalism.
• Ability to work well with colleagues and handle clients courteously.

• Welcome visitors and clients professionally and direct them to the appropriate staff members.
• Answer and direct telephone calls, take messages and respond to general enquiries.
• Provide clients with accurate basic information about the company and its services.
• Receive, sort and distribute incoming correspondence and maintain an organised reception area.
• Schedule appointments and assist with meeting arrangements where required.
• Maintain visitor logs, appointment records and other front-office documentation.
• Assist with filing, photocopying, scanning, data entry and other administrative duties.
• Handle client information and company documents confidentially.
• Support smooth daily office operations and provide courteous customer service.

• Excellent verbal and written communication skills
• Good telephone etiquette
• Strong interpersonal and customer-service skills
• Computer literacy, including Microsoft Word, Excel, email and basic office systems
• Good organisational skills
• Attention to detail
• Ability to manage several routine tasks
• Professional, presentable and welcoming manner
• High levels of integrity, reliability, confidentiality and professionalism
• Ability to work well with colleagues and handle clients courteously

• A Diploma or Certificate in Front Office Management, Secretarial Studies, Business Administration, Public Relations or a related field.
• At least 2–3 years of relevant work experience in reception, front office management, customer service or administration.