Job Summary

The primary purpose of the job is to conduct and support forensic investigations into suspected fraud, theft, misconduct and other irregularities; to gather, analyse and preserve evidence; and to provide fraud analytics, monitoring and reporting, within the set policies, procedures and standards.

Job Specifications

• Conduct and assist in forensic investigations into allegations of fraud, theft, forgery, misappropriation, corruption, conflict of interest and other misconduct
• Conduct interviews with complainants, witnesses and persons of interest, and record accurate statements and interview notes.
• Prepare detailed and objective investigation reports documenting the allegation, procedures performed, evidence collected, analysis conducted, findings and conclusions reached.
• Maintain the fraud incident and case management register, ensuring that all matters are logged, tracked and closed with documented outcomes.
• Assist in fraud risk assessments to identify fraud schemes, threats and control weaknesses across products, processes, branches and third parties.
• Monitor fraud key risk indicators and report deviations, loss trends and emerging fraud typologies to the Head – Risk.
• Track the implementation of investigation recommendations and remedial control improvements arising from closed cases.
• Assist in the development and delivery of fraud awareness training and campaigns to educate employees and customers on fraud risks.
• Ensure that forensics policies and procedures are applied consistently across all aspects of the business.

Minimum Qualifications

• Full Grade 12 Certificate or its equivalent
• Bachelor of Business Administration, Finance, Accounting, Audit, Economics, Law, Criminology or equivalent
• Possession of, or studying towards, a professional qualification such as Certified Fraud Examiner (CFE) or Forensics is an added advantage

Minimum Requirements

• Minimum of 2 - 3 years’ work experience in forensic investigations, fraud risk management, internal audit or criminal investigations
• Working knowledge of investigation techniques, evidence handling and chain of custody principles
• Understanding of common fraud schemes and typologies in the lending and financial services environment
• Sound interviewing, statement-taking and evidence documentation skills
• Strong analytical, data analysis and problem-solving skills, including proficiency in Microsoft Excel
• Good report writing and communication skills
• Demonstrated integrity, objectivity and the ability to handle confidential and sensitive information with discretion

• Conduct and assist in forensic investigations into allegations of fraud, theft, forgery, misappropriation, corruption, conflict of interest and other misconduct
• Conduct interviews with complainants, witnesses and persons of interest, and record accurate statements and interview notes.
• Prepare detailed and objective investigation reports documenting the allegation, procedures performed, evidence collected, analysis conducted, findings and conclusions reached.
• Maintain the fraud incident and case management register, ensuring that all matters are logged, tracked and closed with documented outcomes.
• Assist in fraud risk assessments to identify fraud schemes, threats and control weaknesses across products, processes, branches and third parties.
• Monitor fraud key risk indicators and report deviations, loss trends and emerging fraud typologies to the Head – Risk.
• Track the implementation of investigation recommendations and remedial control improvements arising from closed cases.
• Assist in the development and delivery of fraud awareness training and campaigns to educate employees and customers on fraud risks.
• Ensure that forensics policies and procedures are applied consistently across all aspects of the business.

• Working knowledge of investigation techniques, evidence handling and chain of custody principles
• Understanding of common fraud schemes and typologies in the lending and financial services environment
• Sound interviewing, statement-taking and evidence documentation skills
• Strong analytical, data analysis and problem-solving skills, including proficiency in Microsoft Excel
• Good report writing and communication skills
• Demonstrated integrity, objectivity and the ability to handle confidential and sensitive information with discretion

• Full Grade 12 Certificate or its equivalent
• Bachelor of Business Administration, Finance, Accounting, Audit, Economics, Law, Criminology or equivalent
• Possession of, or studying towards, a professional qualification such as Certified Fraud Examiner (CFE) or Forensics is an added advantage