Vacancy title:
Senior IT Assistant (1) – Core Banking Support

[Type: FULL_TIME, Industry: Accounting, Category: Computer & IT]

Jobs at:
Bayport Financial Services Zambia

Deadline of this Job:
Wednesday, August 27 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Monday, August 25 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job purpose

Bayport Financial Services is seeking a skilled and proactive Senior IT Assistant to work in Core Banking Support. This role is vital in maintaining secure, efficient, and reliable IT systems to support our daily operations.

Main duties

• Manage Windows/Linux servers and Active Directory/File shares (user setup, group permissions, account management).
• Administer file sharing systems and user access.
• Database Management – Clearing of logs in Core banking database environment, backup and restore of database environment to UAT, maintenance of database parameters according to Database best practices and SQL scripting
• OBIEE Administration – Creation and modifying reports according to user requirements, Creation and deletion of users.
• Monitoring Core banking DR sync process ensuring 100% synchronization.
• Server management and monitoring
• Monitoring Core banking DR sync process ensuring 100% synchronization.
• Management of SMS banking system – Creation and deletion of users on SMS platform, ensure all customers receive transactional texts, escalation to SMS vendor when necessary.
• Monitoring and management of Digital banking channels (ATM, USSD & Internet Banking), and third-party services (NFS, Bill Payment aggregator and financial switch
• Perform daily system backups and restores
• Vendor management and ticket logging
• Core banking system management (EOD/EOM).
• Participate in software development projects for in-house solutions.
• Software development (frontend and backend)

Requirements:

• Degree in IT, Computer Science or related field.
• Proven experience in core banking/fintech, software development and user support.
• Familiarity with Active Directory, Linux/Windows.
• Hands-on experience with cabling and network hardware.
• Strong troubleshooting and problem-solving skills.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure
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