POSITION OVERVIEW:

To support the overall functioning of the assigned country's Clubfoot Program in an effort to eliminate clubfoot as a disability and fulfill Hope Walks' mission. The position will maintain a focus on providing supervision, training, and mentoring to ensure effective and high-quality clinical treatment of clubfoot in the assigned country.

All employees of Hope Walks are expected to support and embody the following Core Values:

• Striving for Excellence: In all aspects of our work, we confidently pursue the highest quality of care and service for children, families, and our stakeholders.
• Working in Partnership: We intentionally develop constructive, long-term relationships, knowing that we maximize our impact by working together.
• Living with Integrity: As Christ is our example, we act and speak with truth and consistency.
• Serving with Compassion: We are motivated to relieve suffering and offer hope with kindness and empathy.

This position requires the employee to be in agreement with the declarations of the Statement of Faith.

ESSENTIAL DUTIES:

1. Develop and educate a strategic network of Ponseti-trained clubfoot clinicians to ensure quality clinical treatment is provided in Hope Walks partner clubfoot clinics.
2. Manage the activities related to the national clubfoot program's clinical services within the approved annual budget and strategic operational plan.
3. Ensure appropriate documentation and reporting by clinicians and clinic coordinators.
4. Utilize the Patient Assessment Toward Healing (PATH) digital health tool and Hope Walks’ established Key Performance Indicators (KPIs) to ensure all clinical activities and outcomes meet or exceed strategic objectives.
5. Assist in solving any clinical challenges, seeking appropriate support from the Program Manager, Country Medical Director, and other Hope Walks leadership.
6. Undertake regular planning and program review with the Program Manager and Country Medical Director to ensure collaboration and alignment of activities with the country's strategic plan.
7. Provide advice and insight on clinical program quarter budgetary needs to the Program Manager.
8. Provide continual feedback on clinical services to the Program Manager and other identified partners within the agreed-upon and established timeframes and reporting formats.
9. Facilitate ongoing training, workshops, and seminars for clinicians on the correct management of clubfoot with the Ponseti method, including patient documentation.
10. Provide supervision and mentoring of Ponseti providers, putting in place strategies to ensure high-quality treatment.
11. Actively develop and maintain clinical partnerships with relevant organizations, partners, and entities to ensure local ownership and commitment to the Hope Walks clubfoot program with particular attention to brace production, supply and quality, and the procurement of quality medical supplies.
12. Ensure each partner clinic always has the necessary supplies and materials needed for quality clubfoot treatment and care.
13. Maintain a list of suppliers, routinely updating quotes every three years to ensure the best quality/cost ratio possible.
14. Utilize data to monitor and ensure the clinics' appropriate use of supplies according to patient numbers.
15. Through national program approval processes, manage reimbursements of fees to clinic sites for work completed on receipt of reports.
16. Create and educate networks for early detection, patient referral, community sensitization, and awareness raising.

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

OTHER DUTIES

Please note that this position description does not aim to encompass or include a comprehensive listing of activities, duties, or responsibilities required of the staff member in this position. Duties, responsibilities, and activities may change at any time, with or without notice.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. Bachelor Degree, in a relevant clinical or allied health area, such as Physiotherapy, Clinical Officer, Orthopedic Technician, Medical Doctor
2. Required language: English and fluency in at least one language relevant to the region
3. A minimum of three years experience and demonstrated competence in the Ponseti Method of clubfoot treatment
4. Demonstrated ability to provide teaching and training of clinical skills
5. Prior supervisory background

KNOWLEDGE, SKILLS & ABILITIES:

1. Demonstrated commitment and willingness to work in accordance with the mission and statement of faith of Hope Walks.
2. Good interpersonal, negotiation and communication skills (both written and verbal).
3. Demonstrated ability to motivate people and work effectively in teams and partnerships with a diverse group of stakeholders.
4. Demonstrated initiative and able to work semi-independently and solve problems.
5. Demonstrated proficiency in computer-based skills, including Microsoft Office products, Google Drive, G-suit and DHIS2

COMPETENCIES:

1. Attention to Details - Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor processes; concentrate on routine work details, and organize and maintain a system of records.
2. Planning, Prioritizing, & Goal Setting - Able to prepare for emerging customer needs; manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.
3. Communication Skills - Able to clearly present information through the spoken or written word; read and interpret complex information; listen well.
4. Initiative, Flexibility, & Problem Solving - Voluntarily undertakes additional responsibilities, remains open-minded and changes opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as needed; able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; review facts and weigh options.
5. Leadership - Able to assume a role of authority as necessary; advocate new ideas, even when risk is involved; set an example for coworkers; delegate responsibility and empower direct reports to make decisions; provide constructive feedback to others.
6. Training, Mentoring and Coaching - Able to identify gaps in knowledge and enhance clinical skills in a supportive and positive manner, able to measure and reflect on outcomes of teaching / coaching efforts and adjust methods accordingly, able to adjust teaching style to suit learner needs.
7. Relationship Management - Able to develop rapport with others and recognize their concerns and feelings: build and maintain long-term associations based on trust; help others.
8. Monitoring, Evaluation, & Learning - Able to maintain a focus on outcomes and standards despite pressing program activities and w

• Develop and educate a strategic network of Ponseti-trained clubfoot clinicians to ensure quality clinical treatment is provided in Hope Walks partner clubfoot clinics.
• Manage the activities related to the national clubfoot program's clinical services within the approved annual budget and strategic operational plan.
• Ensure appropriate documentation and reporting by clinicians and clinic coordinators.
• Utilize the Patient Assessment Toward Healing (PATH) digital health tool and Hope Walks’ established Key Performance Indicators (KPIs) to ensure all clinical activities and outcomes meet or exceed strategic objectives.
• Assist in solving any clinical challenges, seeking appropriate support from the Program Manager, Country Medical Director, and other Hope Walks leadership.
• Undertake regular planning and program review with the Program Manager and Country Medical Director to ensure collaboration and alignment of activities with the country's strategic plan.
• Provide advice and insight on clinical program quarter budgetary needs to the Program Manager.
• Provide continual feedback on clinical services to the Program Manager and other identified partners within the agreed-upon and established timeframes and reporting formats.
• Facilitate ongoing training, workshops, and seminars for clinicians on the correct management of clubfoot with the Ponseti method, including patient documentation.
• Provide supervision and mentoring of Ponseti providers, putting in place strategies to ensure high-quality treatment.
• Actively develop and maintain clinical partnerships with relevant organizations, partners, and entities to ensure local ownership and commitment to the Hope Walks clubfoot program with particular attention to brace production, supply and quality, and the procurement of quality medical supplies.
• Ensure each partner clinic always has the necessary supplies and materials needed for quality clubfoot treatment and care.
• Maintain a list of suppliers, routinely updating quotes every three years to ensure the best quality/cost ratio possible.
• Utilize data to monitor and ensure the clinics' appropriate use of supplies according to patient numbers.
• Through national program approval processes, manage reimbursements of fees to clinic sites for work completed on receipt of reports.
• Create and educate networks for early detection, patient referral, community sensitization, and awareness raising.

• Good interpersonal, negotiation and communication skills (both written and verbal).
• Demonstrated ability to motivate people and work effectively in teams and partnerships with a diverse group of stakeholders.
• Demonstrated initiative and able to work semi-independently and solve problems.
• Demonstrated proficiency in computer-based skills, including Microsoft Office products, Google Drive, G-suit and DHIS2
• Attention to Details
• Planning, Prioritizing, & Goal Setting
• Communication Skills
• Initiative, Flexibility, & Problem Solving
• Leadership
• Training, Mentoring and Coaching
• Relationship Management
• Monitoring, Evaluation, & Learning

• Bachelor Degree, in a relevant clinical or allied health area, such as Physiotherapy, Clinical Officer, Orthopedic Technician, Medical Doctor
• Required language: English and fluency in at least one language relevant to the region
• A minimum of three years experience and demonstrated competence in the Ponseti Method of clubfoot treatment
• Demonstrated ability to provide teaching and training of clinical skills
• Prior supervisory background
• Demonstrated commitment and willingness to work in accordance with the mission and statement of faith of Hope Walks.