Background information about the job or company (e.g., role context, company overview)

Longhorn Associates Limited is an Investment Management Company regulated by the Securities and Exchange Commission Zambia (SEC), the Pensions and Insurance Authority Zambia (PIA), and the Lusaka Securities Exchange (LuSE). The Company is also a member of the Capital Markets Association of Zambia (CMAZ) and the Zambia Association of Pension Funds (ZAPF). It provides a wide range of investment products and services to both retail and institutional clients. Some of the firm’s key offerings include pension fund management and collective investment schemes (CIS), which comprise of various funds such as gratuity funds, education funds, fixed income funds, property funds, and equity funds, among others. Longhorn also provides stock and securities trading, as well as investment advisory services. The firm has established itself as a platform for financial transformation, delivering sustainable returns while remaining responsive to the evolving capital markets.

To support our business expansion, we are seeking a pool of talented, experienced, and self-driven individuals to contribute to our continued growth in the capital markets landscape.

Job Purpose

To support the implementation of business growth initiatives by assisting in the development of new business opportunities, building and maintaining strategic partnerships, and analyzing market trends. The role also supports the implementation of marketing and advertising initiatives aimed at promoting the institution’s products and services. Additionally, the incumbent must contribute to initiatives related to brand positioning, corporate profiling, corporate social responsibility, communications, and public relations in order to strengthen the organization’s market presence and reputation.

Responsibilities or duties

• To contribute and provide support to the development and implementation of strategic partnerships to grow the business and expand partnerships in the region in line with the approved budget and organizational strategy.
• To assist in executing stakeholder management and product development initiatives in response to market needs and organizational objectives.
• To build and maintain strong relationships with existing clients and partners to ensure long-term satisfaction and loyalty.
• To implement sales initiatives and coordinate sales agents’ activities to help meet or exceed branch targets by promoting productivity and high performance.
• To collaborate with internal teams to implement marketing strategies and support the strengthening of the institution’s brand image.
• To assist in implementing business development, product, and sales performance measurement tools (such as scorecards) to track and monitor business growth and product performance.
• To support the implementation of promotional campaigns, trade shows, exhibitions, advertisements, and social media initiatives to enhance brand visibility and market presence.
• To assist in conducting market research to support sustainability and future competitive growth.
• To handle and resolve customer complaints in accordance with established procedures and Service Level Agreements (SLAs), ensuring high levels of customer service and prompt response to client concerns.
• To adhere to company standards, regulations, and industry best practices in execution of duties.

Qualifications or requirements (e.g., education, skills)

• Full Grade 12 School Certificate
• Bachelor’s degree in business administration, Marketing, or related discipline;
• Master's degree will be added advantage
• Strong understanding of the business and capital markets environment.
• Strategic thinking and analytical skills with an ability to manage change.
• Excellent interpersonal, communication, and influencing skills.
• Strong negotiation and relationship management skills.
• High level of integrity and professionalism.

Experience needed

• Minimum of two (2) years relevant experience.
• Experience in financial services, insurance, or related sectors will be an added advantage.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Vision: To be the most trusted and leading provider of investment solutions and platforms for value creation

• To contribute and provide support to the development and implementation of strategic partnerships to grow the business and expand partnerships in the region in line with the approved budget and organizational strategy.
• To assist in executing stakeholder management and product development initiatives in response to market needs and organizational objectives.
• To build and maintain strong relationships with existing clients and partners to ensure long-term satisfaction and loyalty.
• To implement sales initiatives and coordinate sales agents’ activities to help meet or exceed branch targets by promoting productivity and high performance.
• To collaborate with internal teams to implement marketing strategies and support the strengthening of the institution’s brand image.
• To assist in implementing business development, product, and sales performance measurement tools (such as scorecards) to track and monitor business growth and product performance.
• To support the implementation of promotional campaigns, trade shows, exhibitions, advertisements, and social media initiatives to enhance brand visibility and market presence.
• To assist in conducting market research to support sustainability and future competitive growth.
• To handle and resolve customer complaints in accordance with established procedures and Service Level Agreements (SLAs), ensuring high levels of customer service and prompt response to client concerns.
• To adhere to company standards, regulations, and industry best practices in execution of duties.

• Strong understanding of the business and capital markets environment.
• Strategic thinking and analytical skills with an ability to manage change.
• Excellent interpersonal, communication, and influencing skills.
• Strong negotiation and relationship management skills.
• High level of integrity and professionalism.

• Full Grade 12 School Certificate
• Bachelor’s degree in business administration, Marketing, or related discipline;
• Master's degree will be added advantage