Background information about the job or company (e.g., role context, company overview)

We are seeking a seeking a dynamic and results-driven Sales Manager who will be accountable for the overall sales performance of the Lusaka & Surrounds region, including revenue targets, margin targets and KGA growth targets. In particular, this individual will oversee sales operations, drive revenue growth, and manage a team of sales professionals.

This role requires strategic planning, customer relationship management, and ensuring that sales targets are met in alignment with company objectives.

Responsibilities or duties

• Develop and implement sales plans to achieve company revenue targets.
• Analyse market trends, customer needs, and competitor activities to identify growth opportunities.
• Work closely with senior management to align sales strategies with overall business objectives.
• Implement Business Development strategies to grow market share by hunting & onboarding new customers, moving into new regions and expanding sales categories to current customer base.
• Build and maintain strong relationships with key clients and stakeholders.
• Ensure high levels of customer satisfaction through effective sales and service strategies.
• Address and resolve customer complaints or concerns promptly
• Monitor sales metrics and generate reports for senior management.
• Coordinate with the logistics and procurement teams to ensure product availability.
• Lead, mentor, and motivate the sales team to achieve individual and team targets.
• Conduct regular sales training sessions and performance reviews.
• Set clear Goals and monitor team performance, providing feedback and coaching.

Qualifications or requirements (e.g., education, skills)

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field highly advantageous.
• Proven experience (3-5 years) in a sales management role, preferably in the automotive, industrial, or related supply sectors.
• Strong leadership, communication, and negotiation skills.
• Ability to analyse data and market trends for informed decision making.
• Proficiency in CRM software and Microsoft Office Suite

Preferences

• Someone who is honest, reliable, and disciplined, and that is performance-driven and results-oriented.
• A positive attitude and strong work ethic;
• A proven track record in sales performance;
• Proficiency in Microsoft Excel.
• Valid driver’s license preferred.
• Personal certification from the Zambia Institute of Marketing.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

NOTE: All applicants are thanked for their interest, and only after completed assessments will the shortlisted candidates be contacted further

• Develop and implement sales plans to achieve company revenue targets.
• Analyse market trends, customer needs, and competitor activities to identify growth opportunities.
• Work closely with senior management to align sales strategies with overall business objectives.
• Implement Business Development strategies to grow market share by hunting & onboarding new customers, moving into new regions and expanding sales categories to current customer base.
• Build and maintain strong relationships with key clients and stakeholders.
• Ensure high levels of customer satisfaction through effective sales and service strategies.
• Address and resolve customer complaints or concerns promptly
• Monitor sales metrics and generate reports for senior management.
• Coordinate with the logistics and procurement teams to ensure product availability.
• Lead, mentor, and motivate the sales team to achieve individual and team targets.
• Conduct regular sales training sessions and performance reviews.
• Set clear Goals and monitor team performance, providing feedback and coaching.

• Strong leadership, communication, and negotiation skills.
• Ability to analyse data and market trends for informed decision making.
• Proficiency in CRM software and Microsoft Office Suite
• Proficiency in Microsoft Excel.

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field highly advantageous.
• Proven experience (3-5 years) in a sales management role, preferably in the automotive, industrial, or related supply sectors.
• Personal certification from the Zambia Institute of Marketing.