2 Shop Attendant
2025-05-13T06:57:29+00:00
Keb Beauty Shop
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https://www.greatzambiajobs.com/jobs/
FULL_TIME
Hospitality, and Tourism
Management
2025-05-16T17:00:00+00:00
Zambia
8
Role Description
At KEB Shop, the shop attendant is responsible for creating a positive and pleasant shopping experience for customers while maintaining the store’s efficiency and operations.
Educational Requirements and attributes
- Full Grade twelve Certificate
- Certificate in Marketing and sales will be an added advantage.
- Experience in the sales, ideally in a cosmetic shop or salon would be an advantage
- Excellent attention to detail, problem solving, ability to work well with others
- Strong persuasive and communication skills
- Patient and able to remain calm under pressure
- Ability to use initiative
- Customer service skills.
Key Responsibilities
- Customer Service: Greeting and assisting customers in a friendly and professional manner. Providing product information, answering questions, and helping customers find the items they need.
- Sales: Actively promoting products and services to increase sales. Suggesting complementary items, upselling, and cross – selling to enhance the customer’s shopping experience.
- Cash Handling: Processing transactions, handling payments, and providing accurate change. Operating cash registers, handling mobile payments, or other payment systems.
- Stocking Shelves: Replenishing merchandise on the sales floor to maintain adequate stock levels. Ensuring products are neatly displayed and organized.
- Merchandising: Arranging and displaying products to attract customers and highlight promotions or new items effectively.
- Inventory Management: Assisting with inventory counts and reporting discrepancies to management. Ensuring products are properly labeled with prices and information.
- Handling Complaints: Addressing customer complaints and concerns in a professional and timely manner. Finding solutions to resolve issues and ensuring customer satisfaction.
- Cleaning and Maintenance: Keeping the store clean, tidy, and organized. Performing routine cleaning tasks to create a pleasant shopping environment.
- Product Knowledge: Staying informed about product features, specifications, and benefits to provide accurate information to customers.
- Security: Monitoring the store for potential theft or shoplifting and reporting any suspicious activities to security or management.
- Restocking: Unpacking and stocking merchandise received from suppliers in the storage area and restocking it on the sales floor.
- Opening and Closing Duties: Preparing the store for opening and securing it at the end of the day. This may involve tasks like cash reconciliation, turning off lights, and setting the alarm.
- Telephone and Online Support: Answering phone calls and assisting customers with inquiries or orders placed online.
- Promotions and Events: Assisting with in-store promotions, sales events, and product launches.
- Any other duties may be assigned.
Customer Service: Greeting and assisting customers in a friendly and professional manner. Providing product information, answering questions, and helping customers find the items they need. Sales: Actively promoting products and services to increase sales. Suggesting complementary items, upselling, and cross – selling to enhance the customer’s shopping experience. Cash Handling: Processing transactions, handling payments, and providing accurate change. Operating cash registers, handling mobile payments, or other payment systems. Stocking Shelves: Replenishing merchandise on the sales floor to maintain adequate stock levels. Ensuring products are neatly displayed and organized. Merchandising: Arranging and displaying products to attract customers and highlight promotions or new items effectively. Inventory Management: Assisting with inventory counts and reporting discrepancies to management. Ensuring products are properly labeled with prices and information. Handling Complaints: Addressing customer complaints and concerns in a professional and timely manner. Finding solutions to resolve issues and ensuring customer satisfaction. Cleaning and Maintenance: Keeping the store clean, tidy, and organized. Performing routine cleaning tasks to create a pleasant shopping environment. Product Knowledge: Staying informed about product features, specifications, and benefits to provide accurate information to customers. Security: Monitoring the store for potential theft or shoplifting and reporting any suspicious activities to security or management. Restocking: Unpacking and stocking merchandise received from suppliers in the storage area and restocking it on the sales floor. Opening and Closing Duties: Preparing the store for opening and securing it at the end of the day. This may involve tasks like cash reconciliation, turning off lights, and setting the alarm. Telephone and Online Support: Answering phone calls and assisting customers with inquiries or orders placed online. Promotions and Events: Assisting with in-store promotions, sales events, and product launches. Any other duties may be assigned.
Full Grade twelve Certificate Certificate in Marketing and sales will be an added advantage. Experience in the sales, ideally in a cosmetic shop or salon would be an advantage Excellent attention to detail, problem solving, ability to work well with others Strong persuasive and communication skills Patient and able to remain calm under pressure Ability to use initiative Customer service skills.
Full Grade twelve Certificate Certificate in Marketing and sales will be an added advantage. Experience in the sales, ideally in a cosmetic shop or salon would be an advantage Excellent attention to detail, problem solving, ability to work well with others Strong persuasive and communication skills Patient and able to remain calm under pressure Ability to use initiative Customer service skills.
No Requirements
JOB-6822ed59bf3c6
Vacancy title:
2 Shop Attendant
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management]
Jobs at:
Keb Beauty Shop
Deadline of this Job:
Friday, May 16 2025
Duty Station:
Ndola | Ndola | Zambia
Summary
Date Posted: Tuesday, May 13 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Role Description
At KEB Shop, the shop attendant is responsible for creating a positive and pleasant shopping experience for customers while maintaining the store’s efficiency and operations.
Educational Requirements and attributes
- Full Grade twelve Certificate
- Certificate in Marketing and sales will be an added advantage.
- Experience in the sales, ideally in a cosmetic shop or salon would be an advantage
- Excellent attention to detail, problem solving, ability to work well with others
- Strong persuasive and communication skills
- Patient and able to remain calm under pressure
- Ability to use initiative
- Customer service skills.
Key Responsibilities
- Customer Service: Greeting and assisting customers in a friendly and professional manner. Providing product information, answering questions, and helping customers find the items they need.
- Sales: Actively promoting products and services to increase sales. Suggesting complementary items, upselling, and cross – selling to enhance the customer’s shopping experience.
- Cash Handling: Processing transactions, handling payments, and providing accurate change. Operating cash registers, handling mobile payments, or other payment systems.
- Stocking Shelves: Replenishing merchandise on the sales floor to maintain adequate stock levels. Ensuring products are neatly displayed and organized.
- Merchandising: Arranging and displaying products to attract customers and highlight promotions or new items effectively.
- Inventory Management: Assisting with inventory counts and reporting discrepancies to management. Ensuring products are properly labeled with prices and information.
- Handling Complaints: Addressing customer complaints and concerns in a professional and timely manner. Finding solutions to resolve issues and ensuring customer satisfaction.
- Cleaning and Maintenance: Keeping the store clean, tidy, and organized. Performing routine cleaning tasks to create a pleasant shopping environment.
- Product Knowledge: Staying informed about product features, specifications, and benefits to provide accurate information to customers.
- Security: Monitoring the store for potential theft or shoplifting and reporting any suspicious activities to security or management.
- Restocking: Unpacking and stocking merchandise received from suppliers in the storage area and restocking it on the sales floor.
- Opening and Closing Duties: Preparing the store for opening and securing it at the end of the day. This may involve tasks like cash reconciliation, turning off lights, and setting the alarm.
- Telephone and Online Support: Answering phone calls and assisting customers with inquiries or orders placed online.
- Promotions and Events: Assisting with in-store promotions, sales events, and product launches.
- Any other duties may be assigned.
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
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