About Talent House Ltd:

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our client is a dynamic and expanding distributor of essential Fast-Moving Consumer Goods (FMCG) across Zambia and the Democratic Republic of Congo (DRC). Their extensive portfolio includes high-demand products such as coffee, salt, fertilizers, skincare products, condoms, and other household and personal necessities. We are looking for an energetic and highly motivated B2B Sales Representative to drive distribution, expand their market reach, and service a diverse client base across this key African region.

Key Responsibilities:

The B2B Sales Representative will be the primary driver of sales growth, managing distribution channels, and ensuring maximum product visibility within the assigned territory.

Distribution and Sales Growth:

• Proactively identify and onboard new distributors, wholesalers, retailers, and institutional clients (e.g., NGOs, Government & Quasi- Government institutions) in Zambia and the DRC.
• Achieve and exceed monthly and quarterly sales targets across the entire FMCG product portfolio.
• Execute promotional activities and trade marketing initiatives in the assigned territories to boost product off-take.

Key Account Management:

• Cultivate and maintain strong commercial relationships with key buyers, purchasing managers, and store owners.
• Conduct regular sales visits to existing and prospective clients to present new products, secure orders, and ensure optimal stock levels.
• Monitor product quality, expiry dates, and ensure proper merchandising/display of products at the customer level.

Market Intelligence:

• Gather and report on market information, including competitor pricing, new product launches, and general consumer trends in the FMCG sector.
• Use sales data and market feedback to provide accurate sales forecasts and assist in inventory planning.
• Identify opportunities for portfolio expansion based on regional demand (e.g., high- demand agricultural products like fertilizers or specific hygiene products).

Order and Logistics Coordination:

• Process client orders accurately and efficiently, coordinating closely with the logistics and warehousing teams to ensure timely delivery.
• Ensure compliance with credit policies and assist in the timely collection of outstanding payments.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Experience: A minimum of 3-5 years of successful B2B sales experience within the Fast-Moving Consumer Goods (FMCG) sector, ideally in Zambia, the DRC, or the broader SADC region.
• Industry Knowledge: Proven understanding of distribution networks, retail structures (formal and informal), and market dynamics for consumer goods in the region.
• Language: Fluency in English is mandatory. Proficiency in French is highly desirable and a significant advantage for working effectively in the DRC market.
• Travel: Willingness and ability to travel extensively within the assigned territories (Zambia and DRC) is essential.
• Other: Valid driver’s license.

Skills & Competencies

• Negotiation: Proven ability to negotiate terms, pricing, and volume commitments with distributors and retailers.
• Results-Oriented: A self-starter with a strong track record of meeting and exceeding sales targets.
• Communication: Excellent interpersonal, presentation, and sales pitch skills.
• Resilience: Ability to work effectively in challenging and dynamic market environments.

Why Join Our Client?

Join a growing company that supplies essential products to millions of consumers. They offer:

• A competitive base salary plus a strong, performance-based commission structure tied to volume and revenue.
• Opportunities for career advancement as they expand their operations.
• A diverse and dynamic product portfolio that meets everyday consumer needs.

• Proactively identify and onboard new distributors, wholesalers, retailers, and institutional clients (e.g., NGOs, Government & Quasi- Government institutions) in Zambia and the DRC.
• Achieve and exceed monthly and quarterly sales targets across the entire FMCG product portfolio.
• Execute promotional activities and trade marketing initiatives in the assigned territories to boost product off-take.
• Cultivate and maintain strong commercial relationships with key buyers, purchasing managers, and store owners.
• Conduct regular sales visits to existing and prospective clients to present new products, secure orders, and ensure optimal stock levels.
• Monitor product quality, expiry dates, and ensure proper merchandising/display of products at the customer level.
• Gather and report on market information, including competitor pricing, new product launches, and general consumer trends in the FMCG sector.
• Use sales data and market feedback to provide accurate sales forecasts and assist in inventory planning.
• Identify opportunities for portfolio expansion based on regional demand (e.g., high- demand agricultural products like fertilizers or specific hygiene products).
• Process client orders accurately and efficiently, coordinating closely with the logistics and warehousing teams to ensure timely delivery.
• Ensure compliance with credit policies and assist in the timely collection of outstanding payments.

• Negotiation: Proven ability to negotiate terms, pricing, and volume commitments with distributors and retailers.
• Results-Oriented: A self-starter with a strong track record of meeting and exceeding sales targets.
• Communication: Excellent interpersonal, presentation, and sales pitch skills.
• Resilience: Ability to work effectively in challenging and dynamic market environments.

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• A minimum of 3-5 years of successful B2B sales experience within the Fast-Moving Consumer Goods (FMCG) sector, ideally in Zambia, the DRC, or the broader SADC region.
• Proven understanding of distribution networks, retail structures (formal and informal), and market dynamics for consumer goods in the region.
• Fluency in English is mandatory. Proficiency in French is highly desirable and a significant advantage for working effectively in the DRC market.
• Willingness and ability to travel extensively within the assigned territories (Zambia and DRC) is essential.
• Valid driver’s license.