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Vacancy title:
Client Relationship Officer – Trainee
[Type: , Industry: Finance, Category: Customer Service]
Jobs at:
FINCA Zambia
Deadline of this Job:
Wednesday, April 2 2025
Duty Station:
Within Zambia, Multiple Locations, Southern Africa
Summary
Date Posted: Thursday, March 27 2025, Base Salary: Not Disclosed
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JOB DETAILS:
Locations: Lusaka, Chingola, Chipata, Kabwe, Kitwe, Mazabuka
The core functions for the Client Relationship Officer – Trainee includes growing, developing, managing and maintaining a high-quality savings and loan portfolio.
COMPETENCIES
- Ability to clearly articulate product benefits, handle complaints, and influence buying decisions.
- Skilled in building and maintaining long-term customer relationships to drive loyalty and repeat business.
- Proven ability to identify sales opportunities, negotiate deals, and close sales effectively.
- Understanding of industry trends, competitor analysis, and in-depth product knowledge to provide tailored solutions.
- Ability to work under pressure, meet sales targets, and exceed performance expectations.
ESSENTIAL DUTIES AND RESPOSIBILITIES
Product & Service Marketing: Promote all FINCA products and services to potential clients using approved marketing tools and strategies.
Loan Operations & Portfolio Management: Oversee the entire lending cycle, including loan initiation, processing, monitoring, and recovery efforts for clients in your portfolio.
Savings Mobilization: Drive savings growth to meet and exceed agreed targets.
QUALIFICATIONS
Diploma in Banking & Finance, Business Administration, Economics, or a related field.
Grade 12 certificate holders with no prior experience are encouraged to apply.
Strong analytical skills with keen attention to detail.
Work Hours: 8 hours per day
Experience: No Requirements
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
If you meet the said criteria and are interested in this opportunity, we encourage you to submit your credentials not later than Wednesday 2 April 2025
FINCA, an equal opportunity Employer!
District: Lusaka
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